Several countries, including the UK and Australia, are experiencing a “technical outage” at McDonald’s restaurants. The fast food chain denies any cybersecurity attack.
Affected services are reported in Australia, the UK, Japan, and China, with restaurants, drive-thrus, and online ordering experiencing issues. A global spokesperson for McDonald’s stated they are working to resolve the problem.
The spokesperson mentioned, “We understand that we experienced a technology outage that impacted our restaurant. The issue is currently being resolved. We apologize for the inconvenience and appreciate your patience. Notably, this issue is not related to any cybersecurity event.”
A spokesperson for McDonald’s UK confirmed that the power outage affecting restaurants in the UK and Ireland has been resolved. The Down Detector site in the UK reported over 600 app outages on Friday morning.
In Australia, a customer mentioned they were unable to make purchases at the drive-thru or online. McDonald’s Australia acknowledged that the issue is impacting their restaurants nationwide.
McDonald’s Japan also faced a “system failure” affecting its stores. An apology was issued on social media, stating service will be restored soon.
According to a spokesperson, many McDonald’s restaurants in Japan stopped accepting orders due to the system failure. McDonald’s in Japan operates around 3,000 stores.
In China, the hashtag “McDonald’s collapse” trended on social media. McDonald’s, with over 5,000 stores, faced challenges compared to their rival KFC with nearly double the number of outlets.
McDonald’s acknowledged and resolved the issues in various regions but encountered some customers opting for KFC instead. Other countries like Germany, New Zealand, and Sweden also reported problems.
Source: www.theguardian.com
