According to insurers, a global technology outage caused by a faulty CrowdStrike update is estimated to cost Fortune 500 companies in the United States $5.4 billion. Cybersecurity companies have pledged to take measures to prevent such incidents in the future.
The projected economic losses do not factor in tech giant Microsoft, which experienced widespread system outages during the event.
Banking, healthcare, and major airlines are anticipated to bear the brunt of the impact, as reported by insurance company Parametric. Total insured losses for Fortune 500 companies, excluding Microsoft, are estimated to range between $540 million and $1.08 billion.
The CrowdStrike outage led to the disruption of thousands of flights, hospitals, and payment systems, marking it as the largest IT outage in history. Companies across industries are still struggling to recover from the damages. This incident exposed the fragility of modern technology systems, where a single faulty update can halt operations globally.
CrowdStrike, a Texas-based cybersecurity company worth billions, has seen a 22% drop in its shares since the outage. It has apologized for causing the tech crisis and has released a report detailing the issues with the update.
The root cause of the outage was an update pushed to CrowdStrike’s Falcon platform, a cloud-based service aimed at protecting businesses from cyber threats. The update contained a bug that resulted in 8.5 million Windows machines crashing simultaneously.
CrowdStrike has committed to conducting more thorough testing of its software before updates and implementing staged updates to prevent similar widespread outages in the future. It also plans to provide a more detailed report on the outage’s causes in the upcoming weeks.
As one of the largest cybersecurity companies globally, valued at around $83 billion prior to the outage, CrowdStrike serves many Fortune 1000 companies worldwide. The impact of the failed update was substantial due to its broad reach, underscoring how heavily reliant companies are on similar products for their operations.
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Several companies continue to face challenges in recovering from the outage, with Delta Air Lines still experiencing disruptions after canceling or rescheduling numerous flights. This situation has left frustrated passengers stranded. Panicked Parents Delta Air Lines has launched an investigation into reaching the affected children, and the U.S. Department of Transportation is investigating its handling of the matter.
Source: www.theguardian.com