Grace Oh, like many HR experts, used to dread the end of the month. It was the time to handle the company’s payroll, one of the most time-consuming and critical tasks in her department.
As the Director of People at Audio and Media Company Communicorp UK, ensuring smooth monthly payroll processes was essential for the employees’ well-being and productivity.
Although Oh had already implemented digital systems to streamline administration, she felt there was room for improvement. About a year ago, she decided to introduce a new AI-powered system from Employment Hero. This system reduced her monthly payroll processing time to just an hour, allowing her team to focus on more strategic tasks.
For Oh and her team, the AI-powered system not only automated payroll but also transformed other HR functions like onboarding, probation check-ins, and feedback processes. The AI system ensured that new recruits had a positive experience and that employee engagement was enhanced through consistent and structured interactions.
By utilizing AI, the company was able to conduct regular one-on-one meetings with staff, improving communication and accountability. Additionally, AI tools were deployed for performance reviews, goal setting, and recruitment, leading to more efficient and effective processes.
With AI handling routine tasks, Oh and her team were able to focus on more impactful work that required critical thinking skills. AI’s ability to automate administrative tasks allowed HR professionals to concentrate on building relationships and driving employee engagement.
While implementing AI in HR functions can raise concerns, Oh’s experience showed that addressing fears and providing training is crucial for successful adoption. Leading by example, choosing the right technology vendor, and providing ongoing support are key factors in AI integration.
A year later, Oh has no regrets about implementing AI. She has witnessed positive feedback from employees and executives, highlighting the system’s efficiency and impact on the organization’s goals.
Rethink what’s possible with Employment Hero and transform the way you work.
Source: www.theguardian.com
