The CEO of BBC News announced plans to create new departments that utilize AI technology to provide more personalized content to audiences. This strategic move comes in response to the evolving landscape of news consumption, where businesses must adapt to reach their target demographic effectively.
In a memo to staff, CEO Deborah Turnness outlined a reorganization plan that includes the establishment of BBC News Growth, Innovation, and AI division. This shift aims to cater to the younger demographic, particularly those under 25, who predominantly consume news through platforms like smartphones and TikTok.
Turnness emphasized the need for companies to address challenges such as news avoidance, increased social media news consumption, digital competition, and decline in traditional broadcasting. The implementation of AI will enable the curation of content tailored to the preferences of mobile users accustomed to social media consumption.
She stressed the importance of understanding audience needs and delivering content that aligns with their preferences while leveraging AI technology to enhance innovation and growth.
While AI plays a significant role in streamlining news delivery, concerns have been raised regarding the accuracy and reliability of AI-generated content. Companies have pledged to uphold public service values and ensure that AI aligns with editorial standards of accuracy, fairness, equity, and privacy.
Turnness mentioned the restructuring of BBC News to broaden audience reach, eliminate traditional silos within the newsroom, and enhance content distribution across various platforms. The creation of BBC Live and Daily News division signifies a shift towards a more integrated approach to news production.
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Turnness underscored the importance of adapting to the digital environment and evolving audience preferences to remain competitive in the industry. The appointment of a director for the growth, innovation, and AI departments will ensure strategic investments and innovations are tested and implemented effectively.
Source: www.theguardian.com