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You are at:Home » Microsoft Surface Pro 11 Review: Microsoft’s Bold Move into Arm Technology Shows Promise
Microsoft Surface Pro 11 Review: Microsoft's Bold Move Into Arm
Technology July 9, 2024

Microsoft Surface Pro 11 Review: Microsoft’s Bold Move into Arm Technology Shows Promise

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The latest Surface tablet from Microsoft is expected to bring significant improvements, moving beyond just being faster, quieter, and more efficient. The key change is the switch to an Arm-based processor at its core.

The Guardian’s journalism is independent. If you buy something through our affiliate links, we may earn a commission. Find out more here.

This shift to Arm chips is not new for Microsoft, but this particular machine, the Surface Pro 11, has been touted as the most successful one yet, outperforming its predecessors like the Surface Pro X from 2020 and Surface Pro 9 5G from last year.

Powered by Qualcomm’s Snapdragon X chipset, the Surface Pro 11 offers improved performance and efficiency. While the new Arm chips offer advantages, there are still some compromises in terms of software and accessories.

The exterior of the new Surface Pro remains largely unchanged from its predecessor. Photo: Samuel Gibbs/The Guardian

Despite the new chip, the Surface Pro 11 retains key features that made its predecessor successful, including a robust built-in kickstand, high-quality aluminum frame, improved speakers, and faster Windows Hello facial recognition. The 13-inch OLED display on the high-end model is top-notch, offering an exceptional viewing experience.

However, the Surface Pro 11 comes at a premium price, starting at £1,049 (€1,199/$999/AU$1,899) without the keyboard. The higher-end model with an OLED screen and faster Snapdragon X Elite chip is even pricier, starting at £1,549 (€1,799/$1,499/AU$2,699).

The Flex Keyboard continues to function even when detached, offering versatility for users. Photo: Samuel Gibbs/The Guardian

The Surface Pro 11 works well as a tablet, but a detachable keyboard is essential for maximizing its potential as a laptop. Microsoft offers various keyboard options, including the high-end Flex keyboard priced at £340.

Specification

  • Screen: 13″ LCD or OLED 2880×1920 (267 PPI) 120Hz

  • Processor: Qualcomm Snapdragon X Plus or X Elite

  • RAM: 16 or 32 GB

  • Storage: 256, 512GB or 1TB

  • Graphics: Qualcomm Adreno

  • Operating System: Windows 11 Home

  • Camera: 10.5MP rear, 12.2MP front, Windows Hello

  • Connectivity: Wi-Fi 7, Bluetooth 5.4, 2 x USB-4, Surface Connect

  • Size: 287 x 209 x 9.3mm

  • Weight: 895g (without keyboard)

Snapdragon Power

The tablet includes two USB4 ports and a Surface Connect port for charging and accessories, but lacks a headphone jack. Photo: Samuel Gibbs/The Guardian

The transition to the Arm-based Snapdragon X Elite chip offers improved efficiency and performance over traditional Intel chips. Performance comparisons have shown promising results, with the Surface Pro 11 performing on par with top Intel chips and Apple’s M1.

In everyday use, the Surface Pro 11 is fast and responsive, running quietly most of the time. Battery life is comparable to its Intel-powered predecessor, lasting around 8 hours. However, under heavy workloads, the Surface Pro 11 with Snapdragon X Elite chip offers better battery life.

While many apps have been updated to work well on the new chip, there are still compatibility issues for some legacy software, resulting in slower performance. Additionally, certain Windows apps and games may not work at all on the new system, highlighting the need for further updates from software developers.

Paint’s Cocreator uses AI to enhance manual drawing, helping you turn rough outlines into impressive works of art. Photo: Samuel Gibbs/The Guardian

The Surface Pro 11 also introduces new AI tools from Microsoft, such as Paint’s Cocreator system, offering unique creative capabilities. While these features add value, some AI functions may be limited by current implementation.

Sustainability

The tablet’s removable SSD is accessible through a small door on the back. Photo: Samuel Gibbs/The Guardian

The Surface Pro 11 demonstrates Microsoft’s commitment to sustainability, with 72% recycled materials incorporated into its design, including aluminum and rare earth metals. The company also offers repair services and recycling programs for old devices, contributing to a more environmentally-friendly approach.

Price

Starting prices for the Microsoft Surface Pro 11 range from £1,049 (€1,199/$999/AU$1,899) for the base model with Snapdragon X Plus and an LCD screen. The higher-end model with Snapdragon X Elite and an OLED screen starts at £1,549 (€1,799/$1,499/AU$2,699).

Keyboard options are available starting at £139.99 (€159.99 / $139.99 / AU$239.95), with the premium Flex keyboard priced at £340.

Verdict

The Surface Pro 11 raises the bar for Arm-based Windows tablets, offering a sleek, powerful, and quiet device. However, app compatibility remains a crucial factor in determining the overall user experience.

While the performance is commendable, the Surface Pro 11 falls short in delivering promised battery life improvements. The premium features like the OLED screen and Flex keyboard come at a steep price, which may deter some potential buyers.

Although Arm chips show promise for lightweight devices, issues with app compatibility and AI features indicate that there’s still work to be done to fully embrace this technology.

Strong Points: Great 120Hz OLED screen, impressive performance, quiet operation, USB4 connectivity, high-quality build, removable SSD, easy repairability.

Cons: High price, lack of included keyboard, app and accessory compatibility issues with Arm chips, absence of USB-A port, microSD card slot, or headphone jack, underwhelming AI features.

Source: www.theguardian.com

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