Email accounts have evolved beyond a traditional communication method; they are now central to the digital experience, as users access countless services ranging from shopping to social media. Therefore, forgetting a password or having your email compromised can lead to significant issues.
If you find yourself in such a situation, follow these steps to regain access to your email and secure other linked accounts.
What to do as soon as you discover your account has been compromised
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Attempt to change your password from a device where you are still logged in.
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Utilize familiar devices that you often use to access your email, such as your home computer or Wi-Fi-connected phones. It’s advisable to use the same browser if you have multiple installations.
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Follow the account recovery process provided by your email service: Google or Microsoft. If possible, leverage your account or phone to access.
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Even partial answers to recovery questions can be helpful, so provide as much information as you can, including any old passwords you may recall. Both Google and Microsoft offer guidance for this process. It may take up to 24 hours for account verification for recovery.
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If all else fails, create a new email account to facilitate swift migration of your logins across various platforms and services.
Once you regain access to your account or create a new one, take the following steps
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Create a unique, strong password for your email account. It should contain a minimum of 12 characters, with a mix of letters, numbers, and special symbols. Consider using Random Word Combinations or memorable lyrics and quotes, avoiding simple or easy-to-guess combinations. Use a password manager to keep track of it and other vital information.
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Enable two-step verification using an app for generating codes instead of SMS text messages. Ensure you store the backup code securely.
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Consider using a PassKey for authentication, which leverages devices or biometrics instead of traditional passwords, making it harder to compromise.
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If you encounter issues logging in, set up a recovery email address and phone number to assist in regaining access.
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It’s advisable to establish as many security questions as your account permits and answer them comprehensively. Make a note of your answers in a secure location.
Source: www.theguardian.com












