On Monday, Amazon’s corporate staff were encouraged to volunteer at the company’s warehouse to assist in delivering groceries for the upcoming Prime Day sale.
According to a Slack message obtained by the Guardian that was sent to numerous white-collar employees in the New York City region, from engineers to marketers, an area manager urged team members to “help with Prime Day to connect with our customers on this significant day.” The response to this request remains unclear.
The appeal came just a day before Prime Day was set to start. The manager indicated that volunteers were “needed” for two-hour shifts from 10 AM to 6 PM in Red Hook, Brooklyn, running from Tuesday to Friday. Employees from partner companies at the warehouse will be responsible for selecting products, preparing grocery carts and bags for delivery, packing boxes upon cart arrival, and “boosting morale by distributing snacks.” Volunteers were also encouraged to attend a meeting room for further engagement. The manager emphasized that these efforts would help enhance the connection between the warehouse and corporate teams.
Amazon typically employs thousands of additional warehouse workers in anticipation of its annual Prime Day sale, leading to a surge in demand for orders and deliveries as large online retailers offer substantial discounts on various items. While Amazon Fresh is a service available to Prime members, it operates independently from Amazon’s Whole Foods subsidiary, which is providing discounts this week in celebration of Prime Day. For instance, there is a $30 discount on current member delivery while maintaining a 90-day free trial of delivery services, which includes same-day or next-day options. New York is recognized as one of the busiest areas in the United States.
Amazon spokesperson Griffin Buch stated that this is not the first occasion employees from “grocery” sectors have been “invited to volunteer.”
“This initiative is entirely voluntary and allows company employees to engage more closely with customers while enabling store teams to concentrate on the most essential tasks,” said Buch.
Amazon Fresh has encountered challenges in recent years. As part of cost-cutting measures and issues with profitability in the grocery delivery sector in 2023, CEO Andy Jassy has closed multiple physical Amazon Fresh locations and laid off hundreds of employees in this segment. Overall, Amazon has reduced its workforce by over 27,000 employees since initiating cost-cutting efforts in 2022.
Just a week ago, an Amazon CEO spoke on CNBC about the future, highlighting the use of drones and robots for delivering goods to customers.
After the newsletter promotion
“As we progress and increase the application of robotics at fulfillment centers, we will be relying on robots for fulfillment and transportation,” he added.
Source: www.theguardian.com
