The TUC is determined to continue the fight for union recognition at Amazon despite workers at the US retailer’s Coventry warehouse being denied collective bargaining rights by a narrow margin of 29 votes.

In a significant vote that could have compelled Amazon to allow trade unions in the UK for the first time, 50.5% of the voting workers chose to reject GMB union representation, a result that could have been overturned if just 15 people had switched sides.

General secretary of the TUC, Paul Nowak, stated, “Amazon is actively working to prevent workers from having an independent voice at their workplace. This is not the end – our movement remains united to expose bad employers.”

According to union sources, Amazon had instilled a culture of fear and used intimidation tactics to suppress support among the 3,000 workers at the West Midlands site during the over a year-long battle for recognition.

GMB activists were permitted to present their case to workers in a timed meeting before the vote, while managers conducted separate information sessions to argue against approval.

GMB senior organizer Stuart Richards mentioned that the union would explore legal avenues. He added, “Amazon has been relentless in its attacks on its own employees. Workers have been subjected to pressure to attend lengthy anti-union seminars.”

Workers were granted the right to a binding vote by an independent Central Arbitration Committee in April after a GMB campaign, as Amazon had initially refused voluntary recognition. The voting process had oversight from independent advisers appointed by the CAC.

Had employees voted in favor of recognition, GMB would have had the authority to negotiate pay and working conditions on their behalf, marking the first time Amazon would have recognized a trade union in the UK.

Additionally, it would have been the first instance of employees of an internet retailer receiving recognition rights outside the US.

Mr. Richards expressed concerns about Amazon’s conduct and reiterated the ongoing determination of workers to seek justice.

“Although Amazon’s anti-union stance prevailed in this instance, the underlying issues around work intensity and pay that sparked this dispute remain unresolved,” noted Callum Kant, a senior lecturer at the University of Essex who studies the gig economy.

Under current regulations, a union cannot reapply for recognition for the same group of workers for three years after losing a vote. The government has indicated plans to ease the process of securing recognition as part of its new worker-friendly policies, though the impact on cases like Amazon’s remains uncertain.

Amazon responded, stating, “We appreciate all those who participated in this vote. At Amazon, we prioritize direct engagement and regular conversations with our employees. We value these relationships and strive to offer career growth opportunities in a safe environment with competitive pay and benefits.”