Cloudflare Outage Disrupts Websites Including LinkedIn and Zoom

A variety of websites, such as LinkedIn, Zoom, and Downdetector, experienced outages on Friday morning due to another incident involving Cloudflare. This marks the company’s second disruption within a month.

Cloudflare reported that the outage was triggered by adjustments made to their firewalls intended to protect customers from a widespread software vulnerability disclosed earlier this week, clarifying it was not the result of a cyber attack. Previously, another issue was observed concerning their application programming interface.

The incident lasted approximately 30 minutes, concluding shortly after 9 a.m. Japan time. This follows a larger Cloudflare outage in mid-November that impacted platforms like X, OpenAI, and Spotify, along with online games such as League of Legends.

The underlying issue was identified as “configuration files that are automatically generated to manage threat traffic,” which exceeded expected sizes, leading to a crash of the software system responsible for handling traffic across various Cloudflare services.

Friday’s malfunction appeared relatively minor, affecting sites including Canva, Shopify, and the India-based brokerage firm Groww, alongside LinkedIn, Zoom, and Downdetector, which tracks online service issues. Downdetector recorded over 4,500 reports related to Cloudflare once the services resumed.

Given the recent series of prominent internet outages, some businesses might be reevaluating their reliance on Cloudflare’s offerings.

Stephen Murdoch, a computer science professor at University College London, noted, “Given these two outages within such a brief timeframe, it’s likely people will begin to question their reliability. They’re not satisfied, and Cloudflare isn’t happy either. They apologize, but it’s premature to determine if there’s a systemic problem, like software misuse, or just unfortunate timing.”

Murdoch emphasized that Cloudflare, known for its global cloud services and cybersecurity, promotes itself on its reliability. Businesses utilize its services for enhanced immunity against specific cyber threats, improved website performance, faster load times, and greater resilience to server failures.

The recent outages from Amazon Web Services, including one in October that affected over 2,000 businesses globally, have sparked discussions among experts about whether major internet services are becoming overly centralized and thus more vulnerable.

“There’s significant centralization occurring,” Murdoch stated. “Cloudflare offers an excellent product and is widely used, which introduces potential vulnerabilities.”

“This highlights yet again how exposed the major tech internet is,” remarked Michał “Risiek” Wojniak, an expert on DNS and internet infrastructure. “This marks the fourth major global outage since October 20th that has drawn the attention of media outside of the tech sphere and affected everyday users around the globe.”

Skip past newsletter promotions

According to Cloudflare, around 20% of all websites utilize its services in one form or another. The company boasts nearly 300,000 clients in 125 countries and claims to thwart billions of cyberattacks against its users on a daily basis, generating over $500 million (£440 million) each quarter.

Wojniak stated that the recent outages raise questions about Cloudflare’s marketing strategy, which promotes reliability and resilience alongside the common belief that larger enterprises are safer partners than smaller infrastructure providers.

“These companies are growing too large to fail, and their extensive traffic handling means that when they do encounter issues, it leads to significant problems very quickly,” he added.

Conversely, Murdoch suggested that the outages could be an opportunity for Cloudflare. “When AWS went down, its stock price actually increased because people recognized the scale of its usage. [The outage] serves as effective marketing, demonstrating the widespread reliance on Cloudflare.”

Source: www.theguardian.com

Broboost: Women Find That Faking Masculinity Increases LinkedIn Engagement

DAre your LinkedIn followers viewing you as a “thought leader”? Do numerous commenters laud your strategies for “scaling” your startup? Do recruiters slide into your DMs “to explore potential synergies”?

If the answer is no, it could be tied to your gender.

Multiple women took part in an experiment on LinkedIn this week, sparked by viral posts suggesting that altering one’s gender to “male” could enhance visibility on the platform.

Others have reported that by modifying their profiles and using business jargon like “drive,” “transform,” and “accelerate,” they experienced an uptick in engagement.

This surge in engagement has led some to speculate that LinkedIn’s algorithm may harbor biases, making men who utilize typical business language more visible.

Similar to many large social media platforms, LinkedIn employs algorithms to determine which posts reach users, elevating some while downgrading others.

In a blog post last Thursday, LinkedIn acknowledged this phenomenon but stated it doesn’t factor in “demographic information” when deciding who receives visibility. Instead, they mentioned that “hundreds of signals” contribute to a post’s performance.

“Changing your profile gender does not influence how your content is displayed in searches or your feed,” a representative stated. Yet, anecdotes continue to circulate.

“It was quite thrilling,” shared Simone Bonnet, a social media consultant based in Oxford, who altered her pronouns to “he/him” and updated her name to “Simon E.” on LinkedIn earlier this week.

“Right now, I’m witnessing a staggering 1,600% increase in profile views, a significant figure given our current social media engagement. We’re also observing a 1,300% rise in impressions, with similar trends in reach statistics.”

Megan Cornish, a communications strategist at a mental health tech firm, began experimenting with her LinkedIn profile after noticing a drop in her reach earlier this year.

Initially, she changed her gender to “male.” Then, she utilized ChatGPT to rewrite her profile in a “male-coded” manner, drawing from a LinkedIn post that suggested favoring “agency” words like “strategic” and “leader.”

Lastly, she prompted ChatGPT to revamp an old, underperforming post from months prior using similarly “agent-like” language to discern how “peer coding” was influencing reach.

The results were favorable. Shortly after, her LinkedIn reach soared by 415% in the week following the changes. She penned an article about her experience, which went viral, gathering nearly 5,000 interactions.

However, she disliked the outcome. Previously, she described her posts as “soft,” combining “succinctness and intelligence with warmth and humanity.” Now, as “Brother Megan,” she felt assertive and confident, “akin to a white man strolling about.”

She decided to stop after a week. “I had initially intended to do this for an entire month. Each day, as things improved, I became increasingly irritated.”

Not every individual shared the positive experiences of Cornish and Bonnet. Cath Cooper, a technology and social media writer, stated she changed her gender to “male” and later identified her race as “white” (despite being Black). She reported a decline in her profile’s reach and engagement. Other women of color on the platform recounted similar experiences here.

“We understand that algorithms have biases, yet it’s challenging to ascertain how or why they behave a certain way in specific situations,” she noted.

While Cooper found the LinkedIn experiment “frustrating,” she believes it mirrors broader social biases. “I’m not disillusioned with the platform; I’m more dissatisfied with the lack of progress in society.”

User discusses LinkedIn’s hybrid role as both a business and a social network, a trend that has emerged since the pandemic blurred professional boundaries and normalized oversharing in the workplace. LinkedIn often encourages extreme “peer coding.” The platform’s most visible accounts highlight the extremes of this behavior here.

These recent “bro-coding” experiments stem from what Cornish, Bonnet, and others suggest is an algorithm shift that has notably lessened female creators’ visibility. This spurred a series of informal experiments earlier this year, where women and men across similar industries posted identical content, revealing significant disparities in reach.

What purpose does LinkedIn serve? An AI system categorizes posts according to content and the professional identity and skills of the user to determine their spread. The company claims to routinely assess its algorithms, including “monitoring for gender-related disparities.”

A spokesperson from LinkedIn indicated that the recent reduction in reach for some users may be attributed to a significant increase in content on the platform, noting that comments surged by 24% over the past quarter, alongside a proportional rise in video uploads.

In Bonnet’s perspective, “peer coding” is on the rise. “While people once viewed LinkedIn as a more sophisticated, business-focused space, that perception is fading. It’s rapidly becoming the Wild West.”

Source: www.theguardian.com

Fixing LinkedIn: A Guide for US Small Businesses

Looking for a good laugh? Check out the subreddit LinkedIn Lunatics. Trust me, it’s worth a visit.

On this subreddit, you’ll find a Financial Expert advocating for the moderation of porn consumption as a healthy practice to share with friends and community. There are also critics using cultural events like the Olympic Games to teach life lessons and even a Marriage agency mistaking LinkedIn for a dating platform.

The subreddit features stories like a social media company’s creative director who almost missed his flight but learned the valuable lesson of taking risks and a guy who learned important life lessons after a tangerine incident. It’s a mix of humor and bizarre LinkedIn encounters.

All this craziness happened in just one week, making it a rollercoaster of absurdity. Despite the entertainment, the main mission on LinkedIn is to focus on work and professional networking.

LinkedIn is a vital platform for business professionals, especially in B2B sales, like myself. However, it can be overwhelming with the constant stream of “visionary leaders” and “strategic innovators” flooding the feed. It’s a mix of greatness and embarrassment, where professionals love and hate the platform simultaneously.

Many users echo the sentiment that LinkedIn needs a revamp. As a dedicated user, I propose two radical changes:

1. Embrace Reddit Over Facebook

Encourage users to post in LinkedIn groups for longer, more engaging content, similar to Reddit’s format. This shift would enhance the user experience and encourage meaningful discussions.

2. Revise Monetization Strategies

LinkedIn should differentiate between serious members and casual users, potentially by raising fees. Additionally, introducing a nominal fee for every accepted connection request could deter spammy behavior.

Adding a “dislike” button could provide constructive feedback and reduce unwanted solicitations. These changes aim to improve the platform’s quality and user experience.

LinkedIn is at a crossroads, where the balance between professionalism and absurdity is tipping. It’s essential to adapt to evolving user needs to maintain relevance and utility.

Source: www.theguardian.com