Cyber Threats Can Be Conquered: GCHQ Chief Calls on Businesses to Strengthen Cybersecurity Efforts

The chief of GCHQ emphasized the importance for businesses to implement additional measures to mitigate the potential consequences of a cyber-attack, such as maintaining a physical paper version of their crisis plan for use in the event that an attack disables their entire computer infrastructure.

“What is your contingency plan? Because attacks will inevitably succeed,” stated Anne Keast Butler, head of GCHQ, the UK government’s cyber and signals intelligence agency, since 2023.

“Have you genuinely tested the outcome if that were to occur in your organization?” Keast Butler remarked Wednesday at a London conference organized by cybersecurity firm Record Future. “Is your plan… documented on paper somewhere in case all of your systems go offline? How do you communicate with each other if you are entirely reliant on those systems and they fail?”

Recently, the National Cyber Security Center, part of GCHQ, reported a 50% rise in “very serious” cyber-attacks over the last year. Security and intelligence agencies are now confronting new attacks several times a week, according to the data.

Keast Butler mentioned that governments and businesses must collaborate to address future threats and enhance defense mechanisms, as contemporary technology and artificial intelligence make risks more widespread and lower the “entry-level capabilities” that malicious actors need to inflict harm. He highlighted their efforts in “blocking millions of potential attacks” by partnering with internet service providers to eliminate harmful websites at their origin, but noted that larger companies need to ramp up their self-protection measures.

On Tuesday, a Cyber Monitoring Center (CMC) report revealed that the Jaguar Land Rover hack could cost the UK economy around £1.9 billion, marking it as the most costly cyberattack in British history.

After the attacks in August, JLR was forced to suspend all factory and office operations and may not achieve normal production levels until January.

Keast Butler pointed out that “[there are] far more attacks that have been prevented than those we highlight,” adding that the increased focus on the JLR and several other significant cyber incidents serves as a crucial reminder of the need for robust cybersecurity protocols.

She regularly converses with CEOs of major companies and has conveyed that they should include individuals on their boards who possess expertise in cybersecurity. “Often, due to the board’s composition, nobody knows the pertinent questions to ask, which results in interest, but the right inquiries go unposed,” she noted.

Earlier this year, the Co-op Group experienced a cyberattack that cost it up to £120 million in profits and compromised the personal data of several of its members. Shireen Khoury Haq, CEO of the group, mentioned in a public letter the critical role of cybersecurity training in formulating strategies to respond to attacks.

“The intensity, urgency, and unpredictability of a real-time attack are unparalleled to anything that can be rehearsed. Nonetheless, such training is invaluable; it cultivates muscle memory, sharpens instincts, and reveals system vulnerabilities.”

Keast Butler mentioned a “safe space” that has been created to encourage companies to exchange information about attacks with government entities, allowing them to do so without risking the disclosure of sensitive commercial data to competitors.

“I believe sometimes individuals struggle to come forward due to personal issues or challenges within the company, which hinders our ability to assist in making long-term strategic improvements to their systems,” she remarked.

Source: www.theguardian.com

Trump Signs Executive Orders Urging Businesses to Reduce Drug Prices

On Monday, President Trump signed an executive order urging drug manufacturers to voluntarily reduce prices for major medications in the United States.

Nonetheless, the order lacks explicit legal authority to enforce lower prices. It states that if drug companies do not comply, the administration may explore regulatory actions from foreign nations or consider importing drugs from abroad.

This seemed like a win for the pharmaceutical sector, backing policies that could severely impact their profits.

Last week, Trump emphasized the announcement, stating it was “significant enough to make an impact.” He also mentioned in a Sunday evening post on Truth Social that they would connect U.S. drug prices to those in comparable countries under the “most favored nation” pricing model.

His executive order won’t achieve that goal. Following the news, drug stocks surged on Monday.

This order by Trump came just hours after House Republicans slashed about $700 billion from the Medicaid and Obamacare markets, proposing extensive healthcare changes that could potentially leave 8.6 million Americans without insurance. Congress declined to include measures that would impose direct limits on drug prices in its packages.

The executive order also called for federal agencies to investigate the reasons behind lower prices in European nations and to pursue additional payments. The Trump administration has limited power to influence drug prices in Europe.

“I’m not criticizing pharmaceutical companies,” Trump remarked before signing the order. “I’m primarily critiquing the country rather than the pharmaceutical firm.”

Trump opted not to suggest measures that could be more effective, such as proposing that the administration collaborate with Congress to reform how government health programs compensate for certain drugs.

“The executive order seems more like an ambitious statement than a genuine effort to initiate policy shifts,” commented Amith Salpatwali, a medical policy student at Harvard Medical School.

While numerous Republican lawmakers have resisted attempts to control drug prices, Trump has consistently challenged the existing system, pointing out that U.S. drug companies charge significantly more than their counterparts globally.

“We plan to support pharmaceutical companies in other countries,” he said at an event on Monday.

Trump also threatened to leverage trade policies to pressure European nations into paying higher prices for prescription drugs. However, pharmaceutical companies are already tied to government contracts, and attempts to raise prices for new drugs could be met with resistance from European countries. Experts warned that an increase in prices in Europe does not automatically result in lower prices in the U.S.

During his first term, Trump aimed to implement a more comprehensive policy to reduce drug prices for Medicare, a health insurance program for those over 65 or with disabilities. This plan would have impacted only 50 drugs administered in clinics and hospitals, but a federal court blocked it, determining that the administration sidestepped due process in policymaking.

If pursued correctly, it’s uncertain whether the policy could have survived legal scrutiny. Some experts opined that Trump required congressional support to enact the law.

The White House heralded the announcement as groundbreaking. Trump’s Monday executive order calls for broader reforms than were proposed during his first term, potentially affecting more drugs and all Americans instead of just some Medicare patients. However, there is no clear pathway for implementing price reductions.

“It almost seems like: we want a lower price and will see what happens,” remarked Stacey Dusetzina, a health policy professor at Vanderbilt University, who studies drug pricing. She added that in the absence of more substantive actions, “I don’t foresee drug prices decreasing anytime soon.”

The order stated that if initial measures do not yield notable progress in lowering U.S. drug prices, the Trump administration may “consider a regulatory plan to impose pricing standards based on the most favored nations.”

Democrats have introduced numerous bills aimed at aligning American drug prices with those in other countries, and laws passed during the Biden administration now allow Medicare to directly negotiate prices for a limited selection of drugs used in the program. Overall, drug pricing policies enjoy broad public support across both Republican and Democratic voters.

The pharmaceutical industry has voiced its concerns over potential tariffs on imported drugs that Trump has promised to impose immediately. These tariffs are likely to reduce drug manufacturers’ profits, even as they might increase some drug prices in the U.S. and pass on additional costs.

Investors reacted positively, recognizing that Trump did not propose more substantial policies. After earlier declines, drug stocks rebounded when details of Trump’s announcement emerged, with Merck shares rising 6% and Pfizer’s shares nearly 4%. The small biotech stock index also rose by 4%.

“Better than expected,” a Wall Street Bank analyst mentioned in a note to investors. “More bark than bite,” commented analysts at TD Cowen.

In Monday’s statement, a drugmaker lobbying group asserted that the U.S. should not look to other countries to determine drug pricing.

However, significant industry organizations, including PhRMA, commended Trump for using trade negotiations to pressure foreign governments to “pay their fair share for medicines.”

“U.S. patients should not bear the financial burden of global innovation,” stated Stephen J. UBL, PhRMA’s CEO.

Currently, U.S. brand drug prices are three times higher on average compared to similar countries.

Drug manufacturers typically design their business strategies around U.S. profits. Essentially, U.S. profits drive their revenues.

Pharmaceutical companies assert that U.S. prices accompany additional advantages. Industry-funded analyses show that U.S. patients gain faster access to medications, and experience fewer insurance limitations compared to other regions.

In many affluent countries, governments generally cover prescription drug costs for the entire population, negotiating substantial discounts with drug manufacturers. Numerous other nations employ comparative pricing to establish what they are willing to pay.

In contrast, the U.S. government has minimal direct involvement in setting drug prices, aside from the Biden-era program affecting a limited number of Medicare drugs, which is currently under the Trump administration’s oversight.

Earlier this month, Republican Senator Josh Hawley from Missouri and Democrat Peter Welch from Vermont introduced a bill aimed at capping the average prices paid based on peer country comparisons.

In an interview, Welch expressed agreement with Trump’s assertion that Americans are overpaying for drugs and believes that international comparisons could help establish fairer pricing. However, he emphasized that congressional action is necessary to create enduring policies.

“It’s essential to tackle this legislatively,” he stated.

Trump’s executive order assigns his administration a month to communicate voluntary “price targets” for select drugs to pharmaceutical companies. White House officials indicated that it is likely that a weight-loss drug known as GLP-1 (which includes popular medications like Zepbound and Wegovy) might be among those discussed.

Trump noted at a press conference on Monday that the costs for “weight-loss drugs” are substantially lower in Europe than in the U.S.

In many scenarios, Americans face costs of around $500 a month for these medications without insurance, while European pharmacies often charge a few hundred dollars less. Most patients in Europe pay out-of-pocket for drugs, as the national health systems typically do not cover them.

Source: www.nytimes.com

The impact of tariffs on digital commerce businesses

This year was supposed to be a banner moment for digital commerce companies.

Digital payment giant Klarna was preparing for the first public offer. So did the financial services company Chime. StubHub, an online ticketing business, has been talking to bankers for months about their pursuit of an IPO.

But after President Trump announced the tariff barrage this week, businesses in the industry were rushing to deal with fallout.

Among other moves, Klarna, Chime and Stubhub are all aiming to suspend their IPO plans and wait for market volatility, people with knowledge of the issue said. Additionally, companies that provide payment processing services to online merchants such as Shopify are calling for changes to Trump’s customs policy and are advising customers on how to survive potential financial difficulties. Stripe, payment startups, and Block, a payment and remittance service company previously known as Square, is in a similar move.

It may seem counterintuitive that tariffs bring pain to digital commerce companies. However, these businesses are set up to be affected in a roundabout way.

Retailers like Amazon, which act as clearing houses for online merchants, can feel the impact when fewer people buy foreign exports on their platforms. Companies like Klarna benefit from the fees that charge small businesses for processing digital payments.

“If this chicken game continues until 2025 and continues for longer, this will be extremely painful for the retail industry as a whole,” said Shut Alitakodali, an analyst at Forester, which covers retail and e-commerce. “That would be bad for everyone.”

On Wednesday, Trump said tariffs would reverse decades of what he called unfair treatment in other parts of the world, bringing factories and jobs back to the United States. “The market will be booming,” he said, “the country will be booming.”

However, tariffs are far more wide and more severe than expected, and many tech companies quickly began to feel pain. Apple, Oracle and Dell have global supply chains that are likely to be destroyed by tariffs, but were the most obvious candidates facing fallout.

Digital-first companies dealing in online sales can lose just as much. For example, Meta and Google have been pressured by the threat of bringing back companies, particularly Chinese companies, to buy e-commerce ads on their platforms.

Amazon, the largest e-commerce company, has slid over 9% of its stake in the millions of third-party sellers who ship goods from China (one of the countries that was hit hardest by Trump’s tariffs) since the tariffs have been announced.

TD Cowen analyst John Blackledge has lowered Amazon revenue, operating profit and estimates of 3% to 4% during 2020, particularly as Trump’s “worse than expected” tariffs hurt the company’s market.

Some digital commerce companies could survive the chaos. StubHub, which sells tickets to live events, bounced back after the recession during Covid Pandemic and the 2008 financial crisis. Additionally, Chime customers who provide digital services such as mobile banking apps and checking accounts tend to use their products to buy items such as gasoline and groceries that are usually not sensitive to economic fluctuations.

But Shopify, Klarna and Stripe are all vulnerable to Trump’s tariffs. Payment processing platforms like Stripe tend to be trending due to the global economy and the strength of online shopping. If a large company raises prices due to tariffs, consumers may purchase fewer products online. Additionally, these companies earn a large portion of their revenue from commissions to process sellers’ sales, so lower sales volumes can affect all businesses.

Klarna, Stubhub, Chime and Stripe declined to comment. For more information about Klarna, Stubhub and Chime’s IPO plans, see Wall Street Journal and axios.

A Shopify spokesperson pointed to a recent blog post advising sellers on how to navigate a choppy environment if tariffs hinder their business.

“Without small business protection, legitimate entrepreneurs suffer under policies aimed at curbing exploitation,” the company said. In a blog post. “This hiking cost will disrupt supply chains and hinder trade across borders.”

The company said it supported Trump to address several loopholes in the tariff system. This includes the “de minimis exemption,” in which businesses exempt customs duties on exports to the United States of less than $800.

However, they warned against overdone policies. “Dealing with this abuse is justified, but small businesses cannot be a secondary damage,” Shopify says.

Michael J. de la Mercedo Reports of contributions.

Source: www.nytimes.com

Reducing Bias, Improving Recruitment: How AI is Revolutionizing Hiring for Small Businesses

Artificial intelligence is trained on human-created content, known as actual intelligence. To train AI to write fiction, novels are used, while job descriptions are used to train AI for writing job specifications. However, a problem arises from this approach. Despite efforts to eliminate biases, humans inherently possess biases, and AI trained on human-created content may adopt these biases. Overcoming bias is a significant challenge for AI.

“Bias is prevalent in hiring and stems from the existing biases in most human-run recruitment processes,” explains Kevin Fitzgerald, managing director of UK-based employment management platform Employment Hero. The platform utilizes AI to streamline recruitment processes and minimize bias. “The biases present in the recruitment team are embedded in the process itself.”

One way AI addresses bias is through tools like SmartMatch offered by Employment Hero. By focusing on candidates’ skills and abilities while omitting demographic information such as gender and age, biases can be reduced. This contrasts with traditional methods like LinkedIn and CVs, which may unintentionally reveal personal details.

AI helps businesses tackle bias when screening for CVs. Photo: Fiordaliso/Getty Images

Another concern is how AI processes information compared to humans. While humans can understand nuances and subtleties, AI may lack this capability and rely on keyword matching. To address this, tools like SmartMatch evaluate a candidate’s entire profile to provide a holistic view and avoid missed opportunities due to lack of nuance.

SmartMatch not only assists in matching candidates with suitable roles but also helps small businesses understand their specific hiring needs. By analyzing previous hires and predicting future staffing requirements, SmartMatch offers a comprehensive approach to recruitment.

Understanding SME needs and employment history allows SmartMatch to introduce you to suitable candidates. Photo: Westend61/Getty Images

By offering candidates the ability to maintain an employment passport, Employment Hero empowers both job seekers and employers. This comprehensive approach to recruitment ensures that both parties benefit from accurate and efficient matches.

For small and medium-sized businesses, the impact of poor hiring decisions can be significant. By utilizing advanced tools like SmartMatch, these businesses can access sophisticated recruitment solutions previously available only to larger companies.

Discover how Employment Hero can revolutionize your recruitment process.

Source: www.theguardian.com

Google vows to tackle fake reviews for UK businesses

Google has committed to taking additional measures to identify and remove fake reviews, as confirmed by the UK competition watchdog. The Competition and Markets Authority (CMA) stated that Google will implement sanctions against individuals and UK companies that have manipulated star ratings. Furthermore, Google will issue “warning” alerts on profiles of companies using fake reviews to inflate their ratings.

The agreement follows an investigation launched by the CMA in 2021 into Google’s potential violation of consumer law by not adequately protecting users from fraudulent reviews on its platform. A similar investigation on Amazon is currently ongoing.

The CMA estimates that £23 billion of UK consumer spending is influenced by online reviews annually. A survey conducted by Which? revealed that 89% of consumers rely on online reviews when researching products and services.

CEO of CMA, Sarah Cardel, praised Google for taking a proactive approach in combating fake reviews, emphasizing the importance of maintaining public trust and fairness for businesses and consumers.

According to CMA, any company found publishing reviews will be subject to investigation to determine if changes to practices are necessary to comply with the agreement. Google will report to CMA over a three-year period to ensure compliance.

Starting in April, CMA will have enhanced powers to independently assess violations of consumer law without court intervention. Violating companies could face fines up to 10% of their global turnover.

The watchdog has intensified its scrutiny of major tech firms, launching investigations into Google’s search and advertising practices, as well as Apple and Google’s mobile platforms.

Amidst these actions, the appointment of former Amazon executive Doug Garr as the watchdog’s interim chairman prompted denials from Business Secretary Justin Madders regarding government favoritism towards big tech.

A Google spokesperson informed CMA that the company’s investments in combating fraudulent content allow them to block millions of fake reviews annually. Collaboration with regulators globally remains an ongoing effort to tackle fake content and malicious actors.

Source: www.theguardian.com

“Pakistani Businesses Face Internet Speed Challenges, Attribute Issues to Firewall Testing” – Global Development

debtOr when he advertised a free online tech-skills class, it got hundreds of likes on Facebook and eventually 1,500 people signed up. But on the first day last week, only a handful of those registrants were able to log in to the live session, and the internet was moving at a snail’s pace.

“We received hundreds of complaints,” said Warda Noor, founder and course instructor at XWave, an IT training company based in Raya, Punjab province, Pakistan.

What is the domestic internet speed? Dropped The Wireless and Internet Service Providers Association of Pakistan (Wispap) said internet connection speeds have fallen by 30-40 percent in the past few weeks, costing Pakistani businesses hundreds of millions of dollars, according to IT companies.

Those who were able to connect to Noor’s lecture complained of audio dropouts and poor connection. “We were forced to cut the two-hour lecture to one hour, and the Q&A portion of the program was cut,” she said.

Although live sessions have now been replaced with recorded lessons, Noor says it’s “just not the same.”

Many in the IT and software industry believe the turmoil is due to the government’s testing of a new nationwide Internet firewall.

“On the one hand, the new government is promising an information technology revolution in Pakistan, but on the other hand, it is completely suppressing it,” Noor said.

The government has repeatedly denied responsibility for the problem but has acknowledged plans for a firewall to regulate and block malicious content and protect government networks.

Information Technology Minister Shaza Fatima Khawaja said on Sunday that her team had been working “tirelessly” with internet service providers to resolve the issue. Blaming Pakistan for its “large population” To put strain on the network.

“Given the cyber attacks Pakistan is facing, it is the government’s right to take steps to safeguard its national interests,” she said.

Khawaja said the firewall would give the Pakistani government access to those conducting “anti-national propaganda.” Iran, China, Turkey, Saudi Arabia and several other countries already have such firewalls in place.

After the arrest of former Prime Minister Imran Khan last year sparked riots, the Pakistani government blocked and slowed down social media sites that had fostered support for Khan.

Platform X has been blocked since the February election over “national security” concerns, and supporters of Khan’s party point out that he is the most popular Pakistani on the platform, with nearly 21 million followers.

If the new firewall is the cause of the massive chaos the country is experiencing, there should have been some kind of warning. Pasha The association has approximately 1,500 member software and IT companies.

“It makes sense to take steps in the interest of national security, but in retrospect it could have been better planned and managed,” he said.

Azam Mughal, a cybersecurity expert at P@SHA, said his members are reporting huge financial losses. “International clients are telling these companies that they no longer want to commission projects from them because in the tech world, everything has to be delivered on time,” Mughal said.

He said companies could have been given warning: “Whenever new software is implemented, it is tested in a close lab environment to anticipate any initial struggles. But that was not done.”

“Our investigation found that internet outages over the past few months have cost the country up to $300 million in losses,” he said.

Pakistan recorded $298 million IT exports were worth £228 million in June, up 33% from a year ago. IT exports were worth $3.2 billion in the financial year that ended in June, up from $2.5 billion in 2023.

Source: www.theguardian.com

Fixing LinkedIn: A Guide for US Small Businesses

Looking for a good laugh? Check out the subreddit LinkedIn Lunatics. Trust me, it’s worth a visit.

On this subreddit, you’ll find a Financial Expert advocating for the moderation of porn consumption as a healthy practice to share with friends and community. There are also critics using cultural events like the Olympic Games to teach life lessons and even a Marriage agency mistaking LinkedIn for a dating platform.

The subreddit features stories like a social media company’s creative director who almost missed his flight but learned the valuable lesson of taking risks and a guy who learned important life lessons after a tangerine incident. It’s a mix of humor and bizarre LinkedIn encounters.

All this craziness happened in just one week, making it a rollercoaster of absurdity. Despite the entertainment, the main mission on LinkedIn is to focus on work and professional networking.

LinkedIn is a vital platform for business professionals, especially in B2B sales, like myself. However, it can be overwhelming with the constant stream of “visionary leaders” and “strategic innovators” flooding the feed. It’s a mix of greatness and embarrassment, where professionals love and hate the platform simultaneously.

Many users echo the sentiment that LinkedIn needs a revamp. As a dedicated user, I propose two radical changes:

1. Embrace Reddit Over Facebook

Encourage users to post in LinkedIn groups for longer, more engaging content, similar to Reddit’s format. This shift would enhance the user experience and encourage meaningful discussions.

2. Revise Monetization Strategies

LinkedIn should differentiate between serious members and casual users, potentially by raising fees. Additionally, introducing a nominal fee for every accepted connection request could deter spammy behavior.

Adding a “dislike” button could provide constructive feedback and reduce unwanted solicitations. These changes aim to improve the platform’s quality and user experience.

LinkedIn is at a crossroads, where the balance between professionalism and absurdity is tipping. It’s essential to adapt to evolving user needs to maintain relevance and utility.

Source: www.theguardian.com

The Importance of Updating Outdated Software for U.S. Small Businesses: Avoiding Potential Losses

C
Poor and outdated technology is costing the United States enormous amounts of money.according to
recent columns The Wall Street Journal said it would cost more than $1.5 trillion to fix, with “cybersecurity and operational failures, failed development projects, and maintenance of outdated systems costing $2.41 trillion annually.” There is.


According to the magazine, this “technical debt” lurks beneath the shiny newness of “an accumulation of band-aids and outdated systems not intended for today's use,” all of which need updating. It is said to be extremely sensitive.

And I don't know that.

I've been dealing with this problem every day for the past 20 years. My life revolves around outdated systems, outdated software, and patched databases. My company sells customer relationship management (CRM) software primarily to small and medium-sized businesses. And look at the old technology they still have.

It's not uncommon to come across older versions of Microsoft Office. One of his companies I know is still running Office 97. I see companies using QuickBooks on desktop computers. Remember ACT and GoldMine for contact managers? Yes, they're still there. Great Plains? MAS90? Yes, there are still remnants of these ancient accounting systems in today's products manufactured by Microsoft and Sage.

It's not uncommon to encounter companies with internal networks running legacy client/server applications on Windows machines.Approximately 81% of companies
still writing paper checks to suppliers. My company's biggest competitor is not any other CRM software. Someone is walking away from a prehistoric, proprietary system built on top of his FileMaker Pro, which hasn't been updated since the system's creator passed away ten years ago.

Over the years, I have never faulted small business owners for not upgrading.

These people spent a lot of money implementing software systems back in the day. They'd have to come up with a pretty good reason to scrap it all and start fresh. Cloud? Better security? More integration? Maybe. But then again, wouldn't that money be better spent buying new equipment, repairing the warehouse roof, or medical care? And don't we hear about the mistakes made by ~? ?
microsoft and
Google And A.I.
“hallucination” And that
data breach Are the world's smartest people at the biggest technology companies that are supposed to work for them? Can we trust these companies and their shiny new applications? Why invite trouble?

Replacing or upgrading technology is one of the many decisions businesspeople have to make every year. They know the chaos it causes. And many of my clients shrug their shoulders and say it's not broken so why fix it?

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Understood. But now my feelings are starting to change. No, I'm not siding with big tech companies. It's about inheritance.

More than half of small business owners in this country are over 50 years old, and the baby boomers currently running companies will likely aim to take the next step in the not-too-distant future. They expect to make the most money from the business they have built over the past few decades. But the same people who saved money on technology upgrades to invest elsewhere will be shocked. why?

Because this is a world of big data and unless the technology is up to date, the price of your business will be greatly affected. This is not a technical issue. It's a matter of evaluation. Buyers will quickly discount the purchase price to cover the cost of having to upgrade or replace these older systems.

My advice to business owners looking to leave their companies within the next 10 years is that it's time to upgrade. Otherwise, “technical debt” will cost you dearly.

Source: www.theguardian.com

Small businesses fill advertising vacuum left behind by departing blue-chip companies on X site

Small business owners are trying to capitalize on the shift of big advertisers away from X, betting that this will allow them to reach a wider audience on the platform. a source told On the Money.

Amid controversy over anti-Semitism, big advertisers like Disney, IBM and Comcast are siphoning hundreds of millions of dollars in ad dollars from Elon Musk’s social network, while some small business owners He says he is secretly grateful for this drama and is using it as an opportunity. Buy ads cheap.

“I’m not competing with the big boys anymore,” one executive said of the decision to start buying ads on X. “All the top investors and prominent businessmen I want to reach are still on the platform.”

The decline in advertising is a big problem for the company formerly known as Twitter. Although X is pushing growth in other business areas, 75% of the company’s revenue still comes from advertising, and 80% of advertising revenue comes from advertising for large companies, the source added.


Although X is driving growth in other business areas, 75% of the company’s revenue still comes from advertising. Paola Morongello

Bloomberg reported this week that X is expected to earn $2.5 billion in ad revenue this year, which is lower than the $3 billion advertisers expected it to earn this year, and that X will earn $4 billion in ad revenue in 2022. It is said that it will not reach much. .

But X is leaning toward disaster for lack of a better option, and I added a blog post to that effect this week.

“We want to do more for SMBs. With X, we are positioned to be the single interface for SMBs.”

An X spokesperson highlighted the fact that small and medium-sized businesses can easily buy advertising on the platform without going through an agency, don’t have to sign long-term contracts, and can spend whatever amount they want.

One advertiser said some amount of hate speech on the platform was “inevitable” but said the return of conspiracy theorist Alex Jones was enough to make them temporarily reconsider their ad spend. . “I’m furious with Elon…why would he do something like that?”

Last month, Musk told advertisers to “pick themselves up.” Even though he acknowledged that the platform could fail without advertisers.

When it comes to user experience, many people at X say they’ve seen a hodgepodge of random advertisers lately.

“I’ve received the most random ads – Invest Qatar, Investor’s Edge, Next After – and I’ve never heard of any of them,” said one source who started noticing the random ads. “It’s like we’re scraping the bottom of the barrel.”

Source: nypost.com

$14 million investment to develop long-lasting cement, robotics, and AI technology for small service industry businesses

Builders, bakers, and body conditioners may not be the first professions that come to mind when you think of how AI is changing the way we work. But today, growing interest in the company is driving healthy funding for startups building AI-powered business tools, especially for small businesses and the thousands of other categories that make up the service industry world. announced a funding round. product.

durable — Vancouver, Canada-based startup builds an AI website creator and a host of other AI-powered tools to help small business owners plan, create, and run business apps more easily — Series A We have raised $14 million which will be used to continue expanding our platform and customer base.

This round is not the largest Series A, but it comes with an interesting list of investors. Spark Capital led the round, along with Torch Capital, Altman Capital (a VC founded and managed by Jack Altman, brother of OpenAI’s Sam Altman), Dash Fund, South Park Commons, Infinity Ventures, Soma Capital ( All previous supporters) are participating. are also participating. The startup has now raised a total of $20 million.

Durable’s AI-powered website builder is aimed at people with a very novice online presence and has already been used to create more than 6 million websites since its launch a year ago. That’s what it means.

“We have a lot of traditional companies that have been around for a long time but don’t have an online presence. They don’t have the software, they don’t have the systems. That’s a big part of our customer base. ,” founder and CEO James Clift said in an interview. “Plumbers, skilled craftsmen, personal trainers. A lot of businesses with one to six people don’t have the time or resources to actually build an online presence or create marketing materials.”

Durable will continue to build on that momentum and leverage advances in the world of AI to build more tools for users.

The end goal, Clift said, is an omniscient assistant that not only answers users’ questions, but also proactively suggests ways to run their business better.

Clift said in an interview that a beta version of its “automated proactive assistant” will be released “soon,” likely within about three months.

Based on the different needs of a user’s specific profile (a baker may not want or need the same information as a body conditioner or a builder), we can train it in areas such as taxes. ” he said. “You press a button and your business runs in the background. He texts you once a day, and you have work booked on your calendar, so all you have to do is show up to work.”

Other tools Durable has built to complement its flagship website builder include a CRM platform, an invoicing service, a blog builder, and a precursor to Proactive Assistant, an AI bot that allows users to ask questions relevant to their business. there is. Her AI assistant uses LLM’s OpenAI, among other things.

The gap in the market that Durable is filling is actually a well-known one in the technology world.

Small businesses and sole proprietors have been an elusive target for startups developing business tools. Despite accounting for more than 99% of his total business in markets like we and EnglandSmall businesses are more complex users to litigate because they spend less individually than larger businesses (making ROI per customer harder for vendors) and are generally a fragmented population when it comes to their technology needs. This is a group of

Of course, none of the above is new information in the world of technology. There are dozens of startups and large tech companies targeting small and medium-sized businesses, especially those in the service industry and building apps to manage everything from teams, accounting, banking, payroll, and more.

Clift said Durable’s unique selling point is that it applies advances in AI to problems to bring small business owners and employees into the modern era.

In his view, AI has a democratizing role. First, SMBs now have access to more affordable tools that were previously out of reach. For example, Durable works to create a logo and branding builder for its users, but if that service were provided by a consultancy, it would have been beyond most customers’ budgets.

Second, the use of AI means that Durable itself can scale out its services more easily, avoiding the problems of selling and distributing services to a fragmented customer base.

“Advances in software will allow us to start delivering a ton of value that even last year would only have been available to enterprise customers,” he said. “We can now provide an even better level of service to independent stores who previously couldn’t afford something like this. It’s a very long tail, but it’s a huge market opportunity. .”

Durable turned to OpenAI after gaining access thanks to Altman Capital, which led Durable’s seed round.

“OpenAi has been a great partner from day one,” Clift said. Given the trajectory of OpenAI, which is reportedly working to close a new funding round with a valuation of more than $80 billion, the startup is probably one to watch as it is a close partner with ties to the CEO. right.

“One of the ideas I’m most interested in right now is how we can leverage AI to help founders build products from scratch that are 10x better than anything that exists today. in a space that helps you do it cheaper, faster and more accurately,” Jack Altman told me. “When I met James, I was not only very impressed with him as a founder, but also excited about the potential of what this product could do for entrepreneurs and small business owners. Since our initial investment. , seeing how well he and the team have done only increases my expectations for what Durable will be like.”

“At Spark, we have always pursued founders who challenge the status quo. James and the Durable team are not only doing this uniquely, but also helping entrepreneurs do the same with a frictionless user experience powered by AI. We are also creating a global platform for ,” said Natalie Sandman, general partner at Spark Capital. statement.

Source: techcrunch.com

Opal Security secures $22 million in funding to help businesses manage access and identity

Venture capital investment trends in the cybersecurity market suggest that the sector is in decline, at least in recent months. according to According to Crunchbase, the number of cybersecurity deals fell from 181 in the second quarter to 153 in the third quarter. In a more detailed report, Crunchbase suggests third-quarter cybersecurity venture funding is down 30% year-over-year, with investment in the category likely to fall to its lowest level since 2019.

But some cybersecurity startups are somehow escaping the industry’s downturn. opal security. Today, Opal, a vendor that takes an automated approach to identity access management, announced that it has raised $22 million in a Series B round led by Battery Ventures with participation from Greylock and Box Group.

Raising Opal’s maximum funding to $32 million, the new tranche will go toward doubling Opal’s 30-person team by the end of 2024, expanding its enterprise customer support organization, and ramping up product development, the founder and CEO said. Umaima Khan told TechCrunch in an email interview. He added that product enhancements include a new visualization suite and AI-powered tools designed to remediate identity and access risks.

Khan founded Opal in 2020. Prior to that, he studied cryptography at MIT, worked in defense research and at startups such as Amplitude and Collective Health.

Khan said that during his work in the private and public sectors, where he was responsible for building internal authentication and authorization services, particularly the policy layer, he began to notice common issues around visibility and lack of understanding of user access behavior. I did.

“I’ve seen firsthand how common problems like lack of proper infrastructure and over-access can cause completely avoidable cascading failures,” Khan told TechCrunch in an email interview. . “The reality is that most best-in-class security engineering teams understand this and are building these systems in-house to the best of their ability. However, scaling and maintaining these systems is a significant effort even for large enterprises and impractical for smaller organizations. ”

To address the perceived need for a more scalable access and identity orchestration platform, Khan created a suite that provides enterprises with a unified view and control of employee access to internal tools, apps, platforms, and environments. Founded Opal. Opal allows customers with thousands of employees to create policy workflows to automate access policies and set up approval flows for access requests that cannot be automated.

Opal is not alone in the access management market. In addition to incumbents (such as Okta), vendors such as Veza, SailPoint, Cyber-Ark, and Saviynt also compete. Some have raised large amounts of venture capital. But Khan said that unlike some of its competitors, Opal is building on more analytics and his AI capabilities aimed at preventing identity-based threats, and ultimately more of companies will be attracted to his Opal solution.

“Because we are a data platform, along with log data from specific end systems, we have a detailed ground truth understanding of system policies, users, groups and how policies are used, approved, denied, created and We have both metadata about the changes,” Khan said. “This gives us a unique and rich dataset to provide a baseline on various forms of risk associated with access and to identify potentially anomalous actors and systems… I’ve been thinking a lot about how to build possible datasets. [access management] It is a readable and writeable layer that prioritizes enterprise readiness from an infrastructure and feature perspective. ”

Customers seem to agree. Opal’s annual recurring revenue has quadrupled since the company’s Series A in June 2022 across a customer base of approximately 40 brands, including Databricks, Scale AI, and Figma. However, Khan declined to say whether Opal was profitable.

“Our technology addresses the challenge of scaling access management with limited information in complex enterprise environments, which is a major pain point for technical decision makers across the industry,” said Khan. states. “Large organizations have fragmented data and systems. These organizations increasingly need easy-to-use, scalable data and workflow processes for identity access management. Our platform meets that need. It’s a great fit and gives CISOs and CSOs the tools they need to view and control their systems.”

Asked if he was concerned about challenges in cybersecurity VC funding and the broader startup ecosystem, Khan said requiring companies to more quickly disclose cybersecurity incidents and other related policy announcements. Opal pointed to new rules from the U.S. Securities and Exchange Commission as a tailwind for Opal.

“Continued challenging market trends are forcing businesses to be as efficient as possible. Our platform improves the efficiency of security, compliance, and IT teams,” said Khan. . “We’ve also seen a similar shift in the sophistication and scale of cyber breaches as more companies undergo digital transformation in the wake of the pandemic. Our platform is a layer of defense against these breaches, and this bucket is very sticky…This latest round of funding allows us to navigate ongoing market challenges while meaningfully investing in our team and product development.”

Source: techcrunch.com