Louis Vuitton Reports Cyberattack Compromising UK Customer Data | Cybercrime

Louis Vuitton has announced that data from some of its UK customers has been compromised, making it the latest retailer to fall victim to cyber hackers.

The prestigious brand, part of the French luxury conglomerate LVMH, reported that an unauthorized third party gained access to the UK operations system, retrieving personal information such as names, contact information, and purchase histories.

Last week, Louis Vuitton informed customers that its South Korean business was experiencing similar cyber incidents and reassured them that financial data, including bank information, remained secure.

“Currently, there is no evidence of misuse of your data; however, you may encounter phishing attempts, fraud attempts, or unauthorized use of your information,” the email stated.

The company has reported the breach to the appropriate authorities, including the intelligence committee.

As reported by Bloomberg, the hack occurred on July 2nd and marked the third breach of the LVMH system within the past three months.

In addition to the incidents involving Louis Vuitton, LVMH’s second-largest fashion brand, Christian Dior Couture, disclosed in May that hackers also had access to customer data.

On Thursday, four individuals were arrested in connection with a cyberattack involving Marks & Spencer, The Co-op, and Harrods.

Those arrested included a 17-year-old British male from the West Midlands, a 19-year-old Latvian male also from the West Midlands, a 19-year-old British male from London, and a 20-year-old British female from Staffordshire.

M&S was the initial target of this wave of attacks back in April, which led to the online store’s closure for nearly seven weeks. The Co-op was similarly attacked that month, forcing a shutdown of several IT systems.

Harrods reported being targeted on May 1, which resulted in restricted internet access across its website following attempts to gain unauthorized entry to the system.

The chairman of M&S, Archie Norman, stated that days after the arrests, two other large UK companies had also experienced unreported cyberattacks in recent months.

Louis Vuitton has been contacted for further comments.

Source: www.theguardian.com

Navigating the Challenges of Modern Sports Games with EA Customer Support | Games

I I’m so grateful for my dual citizenship now. The horror of Scotland’s dismal performance at Euro 2024 was tempered by Canada’s heroic play in the inaugural Copa America and by the Edmonton Oilers, a Canadian hockey team that’s reached its third Stanley Cup final in 18 years – a team so thoroughly Canadian that it has a fossil fuel in its name.

Thank you, NHL 93 and 94 on the Mega Drive. Not only were those two games the twin-headed epitome of sports gaming perfection, but they’re also the reason I can walk into any pub in Canada and bluff my way through a conversation about Mario Lemieux, Steve Yzerman, and Mark Messier. I could also make the case for why Jeremy Roenick is the most underrated hockey player of his generation, if only because NHL 94 combined the four horsemen of the apocalypse into one. He was on par with Barry Sanders in Madden, Kylian Mbappe in any FIFA, the Stockton/Malone combo in NBA Jam, and other insanely good players whose teams you couldn’t beat.




The Edmonton Oilers and Florida Panthers will play in 3D. Photo: Rebecca Blackwell/AP

I hadn’t played NHL in decades, but inspired by the Oilers’ near-victory, I decided to fire up NHL 24 on my Xbox, and I was instantly neurotic. What happened to the simple game on the Mega Drive, where you skate to one side, shoot at the back post, and get one-timers into the net 4 out of 5 times? Now it’s hyper-realistic, with 50-meter control options and loads of icy inertia. In the first game, I felt like a Rebel soldier during the Empire’s attack on Hoth.

So, back to the beginning. Master the basics with free skating. Then move on to the awesome 1v1v1 mode, where three people shoot at the same goal in a variety of snowy, convenient locations. This is the perfect place to start mastering the individual skills that matter in a game where creating scoring chances is surprisingly easy, but actually scoring is like threading a needle. With the puck. While sliding. And while getting hit.

Once you’ve mastered basic individual skills, move on to a 3v3 NHL three-match. You score your team’s first goal and feel great. Then the game stops, the Hawk mascot starts dancing in frustration and you start playing as the Blackhawks. This is how it should be at the Euros. Can you imagine a beleaguered Gareth Southgate trying to explain why he chose Hartlepool’s Hangus the Monkey over Harry Kane? Or how well Scotland would have performed with the Gunnersaurus in place of the injured Kieran Tierney?

I got overconfident and tried my first trick deke move, lost the ball, Hawk got the puck, and the mascot scored on me. A mascot! And I got two points! Why? Apparently we were playing MONEY PUCK, which is a rhyming slang for what I was yelling at the screen. But I put in the hours and soon got a mascot to play on my team. And it’s fun!

I was ready to play online. But things have changed because I’m one of those people with an old EA account linked to an email address I no longer have access to. I went through 7 layers of hell that is EA Online Support and submitted a ticket asking them to link another account to my Xbox One. I was told I needed to wait 6 minutes. That’s not too bad. The number 6 shows up on the screen but doesn’t change. For 10 minutes. And then it finally switched over.

Up to 8.

So 10.

So it’s 11.

Hell, EA took all the money they ripped people off of Fifa Ultimate Team and spent it on time travel. Wait a few days and you’ll see how the dinosaurs went extinct (and probably starve to death while waiting for help from EA).

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NHL 94 on the Mega Drive – Ahh, the good old days. Photo: EA

After decades, I finally connected with a human being. To access my account, I need to correctly answer six personal questions. Six! No way. The Canadian citizenship test was easier than this. Six personal questions? More than I asked my wife before we got married. Two questions are enough to access my bank account. Frustrated, I tried to prove my identity, offering to hold out my finger since I wouldn’t need it to play NHL 24 online anyway.

I tried to imitate Karen and said I wanted to speak to a manager, politely explaining that I was writing an article about the game. My “helper” said she would raise a ticket with the team and someone would get in touch. In the end, no one contacted me. Later, I realized there was an old case on my account from 2021. Clicked through the transcript. Same issue, still not fixed then.

My virtual hockey adventures will likely continue for a few more decades. I never have Something that happened on the Mega Drive.

Source: www.theguardian.com

Unlocking the Power of Your Business Data: 4 Ways Azure Cloud Drives Employee Engagement and Customer Insights

As organizations move their computing infrastructure to the cloud, they are harnessing the power of data like never before. Cloud-based services use artificial intelligence (AI) to make data easier to access, search, and understand. Instead of data being the property of a team of data scientists and analysts, new cloud-based tools and technologies are opening up this area of expertise to a wider range of employees across the organization.

Leighton Searle, director of Azure Solutions UK at Microsoft, believes there are significant benefits for businesses running their IT infrastructure. microsoft azure cloud platform. “The huge potential of new generative AI technologies has placed a renewed emphasis on the quality and availability of data in organizations,” he says. When companies move their data to the Microsoft Azure cloud platform, they can instantly access tools and services to unlock their value for both employees and customers. This will lead to culture change and deeper embedding of data throughout the business.

Searle identifies four areas where the cloud is accelerating the use of data, empowering employees, and increasing productivity.

1 Empower employees to make data-driven decisions
Searle emphasized that the cloud is helping to democratize data, allowing employees to access data directly in their daily workflows, rather than being locked into administrative reports or separate line-of-business applications. Masu. “To unlock the value of data and realize its potential, data must be accessible to the people who need it,” Searle said. “It provides contact center agents with a scannable overview of all previous customer interactions, transactions, and support calls, as well as instant access to a company-wide knowledge base of specialized information for world-class That could mean providing a better customer experience or enabling mobile mechanics to meet customer needs. Identifying parts and inventory status from a photo taken with a mobile phone.”

Almost every role can benefit from timely, secure and relevant data, Searle says. When staff become responsible for managing data related to their role, they need tools to simplify the process. Data visualization tools help employees create simple representations of data to glean insights and improve customer experiences.For example, Heathrow Airport Microsoft Power BI Use data visualization tools through Microsoft Teams to transform data from management systems into visualizations that are easy for staff to read. These allow employees to see at a glance how airport passenger numbers are changing in real time. Prepare your staff for the peaks and troughs rather than just reacting to them.

2 Breaking down data silos
To achieve a higher degree of data democracy, data must be made available throughout the organization, rather than being locked away in a central repository. “With the right guidance, governance, and guardrails in place, you can enable the rest of your business and provide access to the data you need,” Searle says.

For example, a group of five south London boroughs formed the South London Partnership; Linked with Azure Build a universal data platform. This includes sharing data from “Internet of Things” (IoT) sensors monitoring at-risk populations, and he estimates the partnership has already saved four lives. I am. IoT sensors also monitor air quality and flood risk. “The ability of cloud technology to share data while maintaining data rights and privacy has allowed us to break down data silos,” Searle says.

3 Building AI and modern search to accelerate your business
Customer and employee expectations have changed as AI-driven experiences play a larger role in daily life. Along with a good data foundation and a good data culture, these experiences are quickly becoming critical to both employee and customer retention. Employees can use internal apps to search for data and access historical information in “structured” tables and graphs or in “unstructured” formats from documents, images, and other sources. You need to dig deep into your knowledge.

Mr. Searle points out that: Azure cognitive search The platform and Azure Open AI service allow users to type common natural language queries into the search bar. This is processed by an AI-powered system that looks at all data sources and returns a natural language summary from the most relevant sources. Used for validation or further research. He says this type of his AI-driven experience will help companies derive insights and make data-driven decisions intuitively and at unprecedented speed.

For example, Cambridge and Peterborough NHS Foundation Trust moved its computing infrastructure to the cloud and used Azure Cognitive Search to Make patient records easier to search By the clinician. The trust has uploaded all records to Azure. The records included all kinds of unstructured data, including handwritten notes, doctor's notes, scanned images, and photographs.

Clinicians said they were “blown away” to learn that Azure Cognitive Search enabled them to discover these diverse formats, allowing them to quickly find handwritten notes and records from the previous year.

4 Building a data-driven culture
From frontline workers to boardroom executives, all employees should be open to incorporating data into the way they work, Searle says. He believes they can all learn from and contribute to enriching the data that flows through them. Employees who are involved in managing their own data are also better placed to reduce the risk of bias and incorrect assumptions in data-driven decision-making.

Searle believes that democratizing data requires a significant change in corporate culture. Departments across the organization, such as human resources, marketing, operations, sales, and finance, play a critical role in the data they generate and consume. For example, business users of organizational data are in the best position to set data security and access policies and manage the data so that it can be used with confidence by other parts of the business.

The pace of change can be daunting for leaders at all levels. To help organizations upskill, Microsoft has partnered with European business school Insead to AI Business School.

Searle outlines the steps businesses need to take to get the most out of their data. “We securely bring data into the Microsoft cloud. We lead from the top to build a data-driven culture across the organization and move quickly to projects that deliver business value. This positive experience ripples throughout the business, and this It will help us incorporate data-driven approaches to further scale.”

read more

Source: www.theguardian.com

Nearly 36 million Xfinity customer records hacked, says Comcast

Comcast has confirmed that hackers who exploited a security vulnerability rated critical gained access to sensitive information of approximately 36 million Xfinity customers.

The vulnerability, known as CitrixBleed, was discovered in Citrix networking devices commonly used by large enterprises and has been widely exploited by hackers since late August. Citrix made the patch available in early October, but many organizations did not apply the patch in time. Hackers used the CitrixBleed vulnerability to hack high-profile victims including aerospace giant Boeing, Industrial and Commercial Bank of China, and international law firm Allen & Overy.

Comcast’s cable TV and Internet division, Xfinity, has become the latest victim of CitrixBleed, the company has confirmed. Notice to customers on monday.

The US telecommunications giant said hackers who exploited a CitrixBleed vulnerability accessed its internal systems from October 16th to October 19th, but the company did not detect any “malicious activity” until October 25th. Stated.

By Nov. 16, Xfinity had determined that “information may have been obtained” by the hackers, and in December that it had determined that this included customer data, including usernames and “hashed” passwords. concluded that they were scrambled and stored in an unreadable manner. To humans. It is not immediately clear how the password was scrambled or what algorithm was used, as some weak hashing algorithms can be cracked.

The company said the hackers may have also accessed the names, contact information, dates of birth, last four digits of Social Security numbers, and security questions and answers for an unspecified number of customers.

Comcast said it “continues to analyze our data and will provide additional notifications as appropriate,” suggesting other types of data may have been accessed as well.

The notice did not say how many Xfinity customers would be affected, and Comcast spokesperson Joel Shadle declined to comment when asked by TechCrunch.in Filings with the Maine Attorney General, Comcast confirmed that approximately 35.8 million customers were affected by this breach.Comcast Latest earnings report The company has more than 32 million broadband customers, suggesting this breach affected most, if not all, Xfinity customers.

Whether Xfinity received a ransom demand, how the incident affected the company’s operators, and whether the incident was reported to the U.S. Securities and Exchange Commission, as required by the regulator’s new data breach reporting rules. It is still unclear whether it was submitted. A Comcast spokesperson declined to comment.

Xfinity says it requires customers to reset their passwords and recommends the use of two-factor or multi-factor authentication (which the company does not require by default) for all customer accounts.

Source: techcrunch.com

Apple requests court order to disclose customer information to law enforcement officers

WASHINGTON, Dec. 12 (Reuters) – Apple (AAPL.O) says it is seeking a judge’s order to turn over information about its customers’ push notifications to law enforcement, bringing the iPhone maker’s policy in line with rival Google’s and allowing authorities to obtain app data about users. The hurdles that must be cleared have been raised.

The new policy was not officially announced, but was announced in the past few days. Law enforcement guidelines published by Apple. This follows revelations by Oregon Sen. Ron Wyden that officials had requested such data not only from Apple but also from Alphabet Inc.’s Google. (GOOGL.O) Create an operating system for Android phones.

Apps of all kinds rely on push notifications to notify smartphone users of incoming messages, breaking news, and other updates. These are the audible “sounds” or visual indicators that users receive when they receive an email or when a sports team wins a game. What users often do not realize is that almost all such notifications are sent through Google and his Apple servers.

In the letter, first revealed by Reuters last week, Wyden said the practice gives the companies unique insight into the traffic flowing to users from these apps, and that the two companies can “see how users use specific apps.” “We are in a unique position to facilitate government oversight of what is happening.”


Although Apple did not officially announce this new policy, it was included in Apple’s published law enforcement guidelines within the past few days. Getty Images

Apple and Google both acknowledged receiving such requests. Apple added a section to its guidelines stating that such data can be obtained “via subpoena or larger legal process.” This text has now been updated to refer to more stringent warrant requirements.

Apple has not released an official statement. Google did not immediately respond to a request for comment.

Wyden said in a statement that Apple is “doing the right thing by aligning with Google in seeking a court order to turn over data related to push notifications.”

Source: nypost.com