Wired and Business Insider Eliminate AI-Generated Articles by Freelancers | US News

Numerous news outlets have removed articles authored by freelance journalists suspected to be using AI-generated content.

On Thursday, Press Gazette reported that at least six publications, including Wired and Business Insider, have taken down articles from their platforms after it was revealed that pieces written under the name Margaux Blanchard were AI-generated.

Wired published an article in May titled “I fell in love playing Minecraft. The game became a wedding venue.” Shortly after, the article was retracted with an editor’s note stating that “after further review, the Wired editorial team determined that this article did not meet editorial standards.”

According to Press Gazette, which reviewed the WIRED article, “Jessica Hu” is said to be “a Chicago-based commander.” However, both Press Gazette and The Guardian were unable to verify Hu’s identity.


Press Gazette further reported that in April, Business Insider published two essays by Blanchard, one of which discussed the complexities of remote work for parents. After Press Gazette alerted Business Insider about the author’s credibility, the platform deleted the article, displaying a note that read, “This story has been deleted because it did not meet Business Insider standards.”

In a comment to The Guardian, a Business Insider representative stated:

In an article released by Wired, the management acknowledged the oversight, saying, “If anyone can catch an AI con artist, it’s Wired. Unfortunately, we’ve encountered this issue.”

Wired further explained that one of its editors received a pitch about the “rise of niche internet weddings” that had “all the signs of a great Wired story.”

After initial discussions on framing and payment, the editors assigned the story, which was published on May 7.

However, it soon became evident that the writers were unable to provide enough details needed for payment processing. The outlet noted that the writer insisted on payment via PayPal or check.

Subsequent investigations revealed the story was fabricated.

In the Thursday article, Wired noted, “I made an error here. This story did not undergo a proper fact-checking procedure or receive top editing from a senior editor. I acted promptly upon discovering the issue to prevent future occurrences.”

Press Gazette reported that Jacob Philady, editor of a new magazine named Dispatch, was the first to warn of fraudulent activity related to Blanchard’s article. He mentioned earlier this month that he received a pitch from Blanchard, claiming “Gravemont, a decommissioned mining town in Colorado, has been repurposed as one of the world’s most secretive training grounds for death investigations.”

In the pitch shared with Press Gazette, Blanchard stated, “I want to tell the story of a scientist, a former cop, and a former miner who now deal with the deceased daily. I explore ethical dilemmas using real individuals in staged environments, not as mourners but as true archivists.”

She asserted, “I’m the right person for this because I’ve previously reported on concealed training sites, have contacts in forensic circles, and know how to navigate sensitive, closed communities with empathy and discretion.”

Philady informed Press Gazette that the pitch sounded AI-generated, and he could not find any information about Gravemont. The Guardian was also unable to confirm the details regarding the dubious town.

When questioned about how she learned of the town, Blanchard replied, “I’m not surprised you couldn’t find much. Gravemont doesn’t promote itself. I initially interviewed someone irrelevant to a retired forensic pathologist.”

She continued, “Over the following months, I further pieced the story together by requesting public records, speaking with former trainees, and sifting through forensic association meeting materials, none of which were mentioned in print.

“This is a location that exists in the collective memory of the industry, but remains under the radar enough to avoid extensive coverage, which is precisely why I believe it resonates with interested readers,” Blanchard added.

Philady told Press Gazette that despite the pitch seeming “very convincing,” he suspected she was “bulk.” He requested Blanchard to provide her standard rates and how long she would be in the field.

In response, Blanchard ignored Philady’s request for public records, indicating instead that she would “ideally spend five to seven days on location” and would require around $670 for payment.

Last Friday, Philady confronted Blanchard via email, stating he would publish a false story if she did not respond. Press Gazette further revealed that Blanchard did not reply to his request for evidence of her identity.

This instance of false AI-generated articles follows an earlier incident in May when the Chicago Sun-Times ran a section containing a fake reading list produced by AI.

Marcob Scalia, a journalist for King Features Syndicate, relied on AI to create the list, expressing, “It was silly; 100% my fault. I merely republished this list generated by an AI program… usually, I ensure that everything is sourced and vetted appropriately. I definitely fell short of that task.”

Meanwhile, in June, the Utah Court of Appeals sanctioned an attorney after it was found that they had used ChatGPT to cite a non-existent trial.

Source: www.theguardian.com

Used Car Retailer Carvana Sees Potential Business Benefits from Trump’s Tariffs

Automakers are concerned that President Trump’s tariffs on imported vehicles and auto parts could soon drive up expenses and impact profits.

However, one company in the automotive sector sees tariffs as a potential benefit. Carvana, an online used car retailer known for its unusual “vending machine” towers for vehicles, is optimistic.

The tariffs, which include a 25% tax on automobiles produced in Mexico, Canada, Germany, and various other nations, are likely to drive up prices for new cars and trucks, pushing more consumers towards second-hand options. The administration announced on Monday that lowered tariffs on Chinese imports will not affect those on vehicles and auto parts.

“As car prices increase, Carvana finds itself in a relatively advantageous position as consumers seek more affordable and higher-quality vehicles,” stated Ernie Garcia, the founder and CEO of the company, in a recent interview. “We anticipate that this shift will lead more customers to second-hand cars and savings from online purchases.”

Trump asserts that the purpose of imposing tariffs is to encourage manufacturers to produce more goods and create jobs in the U.S., although he also suggests they will help address issues like illegal immigration and drug trafficking.

Automakers are preparing for the anticipated repercussions.

Recently, General Motors indicated that tariffs could elevate costs by $2.8 billion to $3.5 billion this year. Ford, which produces more vehicles domestically than GM, estimates a net cost of $1.5 billion due to tariffs. Toyota, importing many vehicles from Japan, predicted costs of $1.3 billion just for March and April.

Analysts warn that prices for certain imported vehicles might soar by as much as $10,000, and new vehicle sales could slow significantly this year.

Alan Hague from a consulting firm in Fort Lauderdale noted that Garcia’s perspective aligns with consumer behavior trends as retail dealers brace for changes.

“I believe we will see an increase in second-hand car sales due to tariffs, and more customers will flock to Carvana’s website as it remains their primary focus,” he remarked.

However, potential drawbacks exist. Should tariffs lead to a recession or significant price hikes in vehicles, both new and used car sales could decline. Currently, used cars at auctions average about $1,000 more than just two months prior.

Hague remarked that it may take a while for the full effects to manifest, as prices for most vehicles on dealer lots have not yet risen dramatically. The first set of imported models subjected to tariffs, enacted in early April, is just starting to arrive, with customs duties on engines, transmissions, and other parts coming into effect shortly after.

Regardless of the outcome, Carvana finds itself in a stronger financial position than in previous years.

In the wake of the Covid pandemic, which propounded a surge in online used car sales, Carvana became a favorite among investors, resulting in soaring stock prices. However, as demand began to wane, the company faced considerable losses while holding a considerable inventory of vehicles purchased at higher costs.

Simultaneously, rising interest rates followed Carvana’s acquisition of Adesa, a used car auction company, leaving analysts wary of the company’s survival due to the increased debt and losses. By February 2023, inventory levels had plunged.

Nonetheless, Garcia managed to renegotiate debts, lower costs, and streamline Carvana’s operations. Over several months, the company reduced its workforce, sold off inventory, and successfully turned Adesa into a cost-effective supplier for vehicles. Recently, the facility was established at 11 Adesa locations to repair and refurbish used vehicles.

These efforts have begun to pay off. Last week, Carvana announced record figures for the first quarter of the year. Profits reached $373 million, a significant increase from $49 million the previous year, selling 133,898 used cars—46% more than in the first quarter of 2024. The average gross profit per vehicle stood just below $7,000.

The company achieved this by maintaining a leaner inventory, reducing advertising spend, and employing around 4,000 fewer people than three years ago, effectively recovering much of the lost ground.

“From 2017 to 2021, our focus was on growth,” explained Garcia. “Over the past two years, we’ve unlocked efficiency, and that’s driving significant performance improvements.”

Garcia now aims for Carvana to sell between 500,000 and 3 million vehicles annually within the next five to ten years.

Many Wall Street analysts are regaining confidence in the company’s prospects, but a significant challenge remains. Finding skilled auto mechanics is quite difficult, and Carvana will require hundreds more to achieve its aim of refurbishing used cars for sale.

“Labor is a major bottleneck,” stated analyst Ronald George from City in a recent report.

Garcia expresses confidence in Carvana’s revamped business model and believes it will thrive, irrespective of shifts in U.S. trade policies.

“I think it demonstrates that customers are willing to buy cars online and that our online model delivers real value,” he concluded.

Source: www.nytimes.com

OpenAI Appoints Instacart CEOs to Oversee Business and Operations

OpenAI announced late Wednesday that it has appointed Fidji Simo, the former CEO of Instacart, to lead its business and operations team.

In a blog post, OpenAI’s CEO Sam Altman stated he will continue to serve as the head of the company. Simo’s new role as application chief executive will allow Altman to focus on other critical aspects of the organization, such as research, computing, and safety systems.

“We have transformed into a global product company that serves hundreds of millions of users and grows rapidly,” Altman mentioned in his blog. He also noted that OpenAI has evolved into an “infrastructure company” delivering AI tools at scale.

“Each of these initiatives represents a significant endeavor that could stand alone as a large enterprise,” he wrote. “Attracting exceptional leaders is crucial for doing this effectively.”

Simo, who is on OpenAI’s board, will oversee sales, marketing, and finance while reporting directly to Mr. Altman.

As OpenAI announced its AI innovations with the ChatGPT chatbot, the company has experienced rapid growth and has been managing various initiatives. Based in San Francisco, it has consistently introduced new AI models and products, including various inferencing systems. In March, the company completed a $40 billion funding round, led by the Japanese conglomerate SoftBank, raising its valuation to $300 billion, positioning it among the world’s most valuable private companies.

However, as a nonprofit organization at inception, OpenAI faces challenges with its transition to a new corporate structure. With the increasing commercial viability of AI, the company has been moving away from its nonprofit roots, attracting scrutiny from critics like Elon Musk, the co-founder of OpenAI, who has sued the company, alleging it prioritizes profit over AI safety. Both the California Attorney General and Delaware authorities are looking into this restructuring.

On Monday, OpenAI indicated that their plan would support the nonprofit aspect, ensuring it retains some control.

(The New York Times has filed a lawsuit against OpenAI and its partner Microsoft, accusing them of copyright infringement related to news content concerning AI systems. OpenAI and Microsoft have denied these allegations.)

In a statement released later on Wednesday, Simo expressed her belief that the opportunity “could accelerate human potential at an unprecedented pace, and I am wholeheartedly committed to steering these applications for the public good.”

In a memo to her Instacart team, she conveyed her “passion for AI, especially its potential to cure diseases,” emphasizing that “leading such a pivotal part of our collective future is an opportunity I cannot pass up.”

Simo will remain at Instacart for the next few months while the company finds her successor, indicating this role will be taken over by members of Instacart’s management team. She will also retain her position on the company’s board of directors as chair.

“Today’s announcement does not signify any changes in our business operations,” Instacart affirmed in a statement.

Source: www.nytimes.com

Request to Dissolve Google’s Advertising Technology Business Follows Chrome Sale Motion

On Friday, the US government demanded that Google divest its highly lucrative advertising technology division. This follows a judge’s finding that the tech giant is responsible for a second illegal monopoly in just a year.

U.S. government attorney Julia Turber Wood stated in federal court in Virginia, “We have a defendant who has discovered a way to protest. Maintaining the monopoly of repeat offenders is not a viable solution,” she added.

This marks the second request from the US government, amidst another suit regarding Google’s premier search engine, which also seeks to address sales involving the Chrome browser.

The US government specifically pointed out that Google dominates the market for publishing banner advertisements on websites, impacting a wide range of creators and small news outlets.

A second phase of the Virginia court hearing is set for September, where discussions will focus on modifying the advertising landscape per the judge’s ruling.

During the initial phase of last year’s trial, plaintiffs alleged that the majority of websites utilize Google’s Ad software products.

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District Court Judge Leonie Brinkema largely agreed with the rationale and found that Google has established an illegal monopoly over the advertising software and tools utilized by publishers, albeit partially dismissing claims concerning tools used by advertisers.

The US government indicated it would leverage this trial to motivate Google to divest its exchange operations with ad publishers, asserting that it cannot be relied upon to change its practices.

“Behavioral modification is not enough since it won’t stop Google from discovering new methods of exerting control,” stated Tarver Wood.

Google has countered the suggestion of agreeing to a binding commitment to enhance transparency with advertisers and publishers on the AD Tech platform. However, Google’s attorney Karen Dunn acknowledged the “trust issues” raised in the case and expressed willingness to accept oversight to ensure compliance with the judge’s order. Google also contested the proposed divestiture as inappropriate, which Judge Brinkema quickly dismissed as a viable debate.

The judge encouraged both parties to seek mediation, stressing that a negotiated settlement is far more efficient and cost-effective than conducting a prolonged trial.

Source: www.theguardian.com

Google’s Chief Warns That Breakup Proposals Could Be Challenging for Business

On Wednesday, Google CEO Sundar Pichai addressed a federal judge, stating that the government’s plan to dissolve the company would significantly obstruct its operations as it seeks to implement changes to remedy alleged illegal monopolies in online search.

Judge Amit P. Mehta of the U.S. District Court for the District of Columbia ruled last year that Google had violated laws to sustain its search monopoly. This month, he held a hearing to establish a remedy for addressing these unlawful practices.

As the company’s second witness, Pichai argued against aggressive governmental solutions, including the sale of Google’s widely-used Chrome web browser and mandates to share data with competitors. He expressed concern that such proposals would force the company to scale back on investments in new technologies in order to redistribute profits to rivals with minimal fees.

“No combination of bailouts can replace what we have invested in R&D over the past three decades and our ongoing innovation to enhance Google search,” he stated, referring to research and development.

Pichai is expected to testify throughout a landmark three-week hearing. The tech industry is currently racing to develop internet products powered by artificial intelligence, and new restrictions on Google’s business could energize its competitors and hinder its own progress.

This case against Google marks the first substantial examination of the U.S. government’s efforts to rein in the extensive power held by commercial entities in the online information landscape. Recently, a federal judge in Virginia concluded that Google also holds a monopoly over various online advertising technologies.

The Federal Trade Commission is engaged in a legal battle with Meta, scrutinizing whether the acquisitions of Instagram and WhatsApp unlawfully diminished competition. Additional federal antitrust actions against Apple and Amazon are anticipated in the coming years.

The Justice Department initiated a lawsuit against Google regarding search practices during President Trump’s first term in 2020.

At the 2023 trial, government attorneys contended that Google has effectively highjacked other search engines by compensating companies like Apple, Samsung, and Mozilla to ensure that its search engine appears as the default on browsers and smartphones. Evidence submitted indicated that this amounted to $26.3 billion in payments in 2021.

In August, Judge Mehta expressed opposition towards the company. Last week, he conducted a three-week hearing aimed at determining an appropriate relief strategy.

The Department of Justice’s suggestions are extensive. The government has asserted that Google must divest Chrome since user queries are automatically directed to its search engine.

During approximately 90 minutes of testimony, Pichai emphasized the company’s significant investments in Chrome, citing its effectiveness in safeguarding users against cyber threats. When government attorneys probed whether future browser owners would manage cybersecurity, Pichai responded assertively, drawing on his deep knowledge of the field.

“Based on my extensive expertise and the understanding of other companies’ capabilities regarding web security, I can confidently discuss this,” he noted.

The government also desires that Google provide search result data to its rivals, a move that would grant other search engines access to information about user searches and clicked websites.

Pichai criticized the proposal for mandatory data sharing, suggesting it effectively threatens the company’s intellectual property, enabling others to reverse-engineer its comprehensive technology stack.

In contrast, Google’s proposal is more limited. He stated that the company should be permitted to continue compensating other businesses for search engine placements, with some arrangements open for annual renegotiation. He also emphasized that smartphone manufacturers should have greater autonomy in selecting which Google applications to install on their devices.

Judge Mehta inquired how other search engines might compete with Google.

“We can hardly rely on the notion that ‘the best product wins,'” Pichai later remarked.

Source: www.nytimes.com

Google faces a £5 billion lawsuit in the UK for allegedly driving its competitor out of business.

Google is facing a £5 billion lawsuit in the UK for allegedly stealing from its competitors in the internet search market and exploiting this advantage to overcharge companies for advertising.

A class action lawsuit filed in the Court of Competition Appeals claims that Google has manipulated search results to charge higher prices for ads compared to a fair market scenario.

It is alleged that Google, a part of Alphabet, struck deals with phone manufacturers to make Google the default search engine on IPHONE, preinstalling the Google search app and Chrome browser on Android devices to stifle competition from Apple.

The lawsuit, filed on behalf of numerous companies by competition law experts, argues that Google’s ad offerings give search engines better features and more visibility than its rivals.

A Google spokesperson dismissed the lawsuit as speculative and opportunistic, stating that consumers and advertisers choose Google willingly.

Businesses are said to have no alternative but to use Google Ads for promotion, as securing a spot on Google’s homepage is crucial for visibility and success.

The UK’s Competitive and Markets Bureau is currently investigating Google’s search services and their impact on the advertising market, as Google faces multiple antitrust probes worldwide.

In a recent antitrust case loss in the US, Google faces the possibility of having to restructure its business and divest parts of its advertising technology, impacting its revenue streams and industry practices.

The European Commission has accused Google of violating competition rules by favoring its own services in search results over competitors, potentially resulting in hefty fines.

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President Donald Trump seeks to dismiss antitrust lawsuits against tech companies, while the UK government considers reducing the Digital Services Tax on high-tech firms like Amazon, Google, and Apple.

Source: www.theguardian.com

The Trump family expands their business empire with a new bitcoin mining venture

Two of President Trump’s sons
made an announcement on Monday that they were investing in a new Bitcoin mining venture, further expanding the family’s business interests in the crypto industry.

Eric Trump and Donald Trump Jr. revealed their partnership with Bitcoin mining company HUT 8 to establish a new company called American Bitcoin. Bitcoin mining is a lucrative sector within the crypto industry, involving large companies that operate energy-intensive machines to process Bitcoin transactions.

“From the beginning, we have expressed our belief in Bitcoin both personally and through our businesses,” stated Donald Trump Jr. “But merely purchasing Bitcoin is only part of the equation; mining it with favorable economics opens up even greater opportunities.”

HUT 8 will oversee 80% of the new venture, with the remaining 20% held by a business entity named American Data Centers Inc., which includes investments from the two Trump sons. The announcement on Monday by HUT 8 named Eric Trump as the co-founder of the mining venture, where he will serve as the chief strategy officer.

This mining project marks the third major crypto venture launched by the Trump family in the past year. During the presidential campaign, Donald Trump and his sons introduced World Liberty Financial, a cryptocurrency company offering various digital currencies, including the recently announced “stubcoin.”

Subsequently, just before Trump’s inauguration, he and Melania Trump launched Memocoin, a cryptocurrency inspired by online jokes and mascots.

These business endeavors have raised concerns among government ethics experts due to potential conflicts of interest. Since taking office, Trump has relaxed regulations in the crypto industry and proposed the establishment of government reserves for Bitcoin and other digital currencies.

Four years ago, Trump was critical of Bitcoin and dismissed it as a “scam.” Now, he frequently touts plans to make the United States the “crypto capital of the world.”

Bitcoin mining has drawn significant criticism within the crypto industry. While Bitcoin initially attracted amateur investors, the process now requires substantial computing power, leading to the operation of large data centers by companies like Hut 8 to facilitate Bitcoin transactions.

The Trump family’s mining venture traces back to February when investment firm Dominali Holdings announced the creation of American Data Centers Inc. At that time, Eric Trump, a member of Dominari’s advisory board, stated that the venture aimed to develop computing infrastructure for the artificial intelligence industry.

However, the immediate focus has shifted to Bitcoin mining. The Trump family’s venture will concentrate on operating Bitcoin mining machines and amassing a significant cryptocurrency reserve, as disclosed in the announcement. In a recent
post on the X platform, Eric Trump mentioned plans to present a “vision and strategy” for American Bitcoin in a live stream.

Source: www.nytimes.com

AI’s Impact on Business: Accelerating Drug Trials and Enhancing Movie Production

Keir Starmer this week unveiled a 50-point plan to make Britain a world leader in artificial intelligence and boost the economy by up to £47bn a year over 10 years. This multi-billion pound investment aims to increase AI computing power under public control by 20 times by 2030 and is thought to be a game-changer for businesses and public organizations. Reactions to this announcement have been mixed, as it is by no means clear whether the much-touted potential of AI will translate into the level of economic benefits predicted. While many fear the technology will lead to widespread layoffs, proposals to make it easy for AI companies to data mine artwork for free will boost the value and growth of the creative industries. Some are concerned about destruction.

Despite these concerns, for many in the business world, the AI revolution has already arrived and is transforming industries. So how are you deploying technology to improve productivity, and where do you hope to see further benefits in the future?


Airlines are increasingly leveraging AI for the complex logistics of managing large aircraft and thousands of crew members in unpredictable skies. AI is used across Ryanair’s operations to optimize revenue, schedules, and ‘tail allocation’, selecting the best aircraft for each flight. BA also uses this feature at Heathrow to select gates depending on the number of connecting passengers on arriving flights.

EasyJet said it has embedded AI throughout its new Luton control room and that its predictive technology is now improving aircraft inventory levels and redesigning maintenance regimes to proactively avoid breakdowns. Meanwhile, the low-cost carrier’s Jetstream tools help with the brain-tugging task of quickly repositioning crews and aircraft with minimal disruption and maximum efficiency when problems occur. Gwyn Topham


One of the concerns raised about Starmer’s AI expansion plans is that the energy-intensive data centers required to run the program could exceed the UK’s electricity grid capacity. But some argue that the technology could actually accelerate the clean power revolution by solving the problem of how future energy systems will operate.

Power grids must increasingly adapt to real-time fluctuations in thousands of renewable energy sources and consider new technologies such as electric vehicle batteries that can not only draw power from the grid but also re-release it as needed.

Google was one of the early adopters of the digital energy approach. The company’s AI subsidiary, DeepMind, developed neural networks in 2019 to improve the accuracy of power generation predictions for renewable energy power plants. By more accurately forecasting generation and demand, they were able to balance consumption and even sell some of their power back to the grid. Google says this increases the financial value of wind power by 20%.

Meanwhile, in the UK, energy provider Octopus Energy is leveraging the advanced data and machine learning capabilities of the Kraken operating system to help customers access electricity at cheaper and greener times through time-of-use pricing. I’m doing it. Using electricity during off-peak hours often lowers electricity bills by 40%, reducing the need to invest in new fossil fuels and expensive grid expansion projects. Gillian Ambrose

Big pharma and small AI-focused biotech companies are using this technology to accelerate drug development and reduce costs and failure rates. Drug development typically takes at least 10 years, and 90% of drugs that undergo clinical trials on volunteers fail.

AI can help design smarter clinical trials by selecting patients most likely to respond to treatment. According to a recent analysis by Boston Consulting Group, 75 AI-generated drugs have entered clinical trials since 2015, and 67 of them were still in clinical trials last year.

The treatment for a deadly lung disease called idiopathic pulmonary fibrosis is attracting attention as the world’s first fully AI-generating drug, and is currently in late-stage trials. developed By Massachusetts-based Insilico Medicine, Inc. used AI to generate 30,000 novel small molecules and narrowed them down to the six most promising drugs and leading candidates. Meanwhile, AstraZeneca, the UK’s largest pharmaceutical company, said more than 85% of its small molecule drug pipeline is “AI-assisted”.

Ministers are considering opening up NHS databases to private companies so that anonymized patient data can be used to develop new drugs and diagnostic tools. But privacy activists oppose such a move because even anonymized data can be manipulated to identify patients. Julia Cole

(retail)
There has been a lot of talk over the past six months about the rise of AI in operations, as retailers look for ways to increase efficiency amid rising labor costs. For example, Sainsbury’s is using AI-enabled predictive tools to ensure the right amount of product is on the shelves in different stores as part of a £1 billion cost-cutting plan. Marks & Spencer uses AI to help create online product descriptions and advise shoppers on clothing choices based on body shape and style preferences as part of efforts to increase online sales.

Tesco CEO Ken Murphy said AI was already widely used in purchasing decisions, adding that the technology meant that customer interactions would be “truly powered by AI in almost every aspect of the business.” “This is a level that will be strengthened and promoted,” he added. He uses this to analyze data from shoppers’ loyalty cards to provide insights into “shopper interactions”, such as how to save money or take care of your health by buying (or not buying too much) certain products. It suggested it could provide “inspiration and ideas relevant to the family.” Sarah Butler


AI-enhanced efficiencies that automate the simplest tasks for call handlers have the potential to transform productivity and service levels in the public sector. Adolfo Hernandez insists CEO of outsourcing group Capita.

For example, by drawing on past interactions with customers, you no longer have to go beyond old conventions. Behind the scenes, the program can connect council services together, allowing planning applications departments and building services to work together. Or listen in the background to transcribe and summarize your calls to save time taking notes.

Capita has deployed its ‘Agent Suite’ product to two of its clients. early signs, it saysshows a 20% reduction in average call handling time, a 25% reduction in post-call management, and a 15-30% increase in calls resolved on the first interaction. Nils Pratley

Source: www.theguardian.com

Illegal Wildlife Trade: The Surprising Ease of Doing Business on Social Media

WWhen the baby parrots were delivered to Alice Soares de Oliveira’s desk, they had no wings and could barely open their eyes. The pair, housed in a dirty cardboard box, were just a month old and showed signs of not feeding well.

The parrot, along with two young toucans who arrived just under a month later, were victims of wildlife traffickers. They were all put up for sale on social media, probably snatched from their mother’s nest by poachers.

They were taken to Soares de Oliveira, a veterinarian. CeMaCAS, Wildlife Conservation Center in a forest on the outskirts of Brazil’s largest city, São Paulo, after being rescued by police surveillance networks on platforms such as Facebook and WhatsApp.




Illegal advertising of snakes for sale online in Brazil. Photo: Provided by RENCTAS

Social media has become an important tool for wildlife traffickers, experts say. For example, more people are using Facebook to promote the sale of endangered animals and their byproducts, often switching to messaging apps like WhatsApp to complete the sale.

Report published in October The Global Initiative against Transnational Organized Crime flagged 477 advertisements for 18 protected animals in Brazil and South Africa alone in three months this year. 78% of this was on social media.




The illegally traded parrot arrives at the CeMaCAS conservation center in poor condition after being rescued by the police. Photo: undefined/provided by CeMaCAS

Simone Haytham, director of environmental crime at the Global Initiative, said traders moved online after authorities cracked down on street markets. “The online space now provides a means for many of the world’s most endangered and most highly protected species to find consumers,” she says. “There’s a huge treasure trove of endangered species available for purchase online, but it’s no easy feat.”

Crawford Allan, vice president of nature crime at the World Wildlife Fund, said the pandemic has “systemized” wildlife crime online. “A lot of the public markets were closing down,” he says. “People couldn’t move, a lot of things went online, and it became the norm.”

Laws regarding the sale of wild animals vary by jurisdiction and species, so social media companies face a difficult situation in determining whether such ads are illegal. Nevertheless, experts say tech companies need to do more to determine when posts are risky.

Global Initiative combines AI technology and human analysis to detect suspicious ads online. The company’s reporting system, part of a project called Eco-Solve, covers Brazil, South Africa and Thailand, and will soon be expanded to India, Indonesia and the UAE.

Richard Scobie, executive director of TRAFFIC, an organization focused on wildlife trafficking, said advertising on social media allows sellers to “circumvent” the law and sell goods without telling buyers where they come from. He says it happens often.

“Companies need to allocate far more resources to regulating how users illegally trade wildlife parts and derivatives on their platforms,” ​​he says. “Social media companies are working to combat illegal transactions on their platforms…but there is much more they can do.”

Some tech companies are taking steps to combat this problem. In 2020, Facebook introduced tags for some search terms to warn users of the dangers of wildlife trafficking, and meta was removed. 7.6 million posts in 2023according to the Coalition Against Online Wildlife Trafficking.

The coalition is a voluntary association that includes most of the major social media companies in the United States and China.

It announced that in 2021, 11.6 million posts were blocked or deleted by members.




Parrots illegally traded after being recovered at CeMaCAS. Photo: undefined/provided by CeMaCAS

WWF’s Alan was a founding member of the federation and continues to oversee its activities. He said tech companies have been receptive to activists’ attempts to clamp down on their activities, but job cuts in the industry are hurting progress.

“As a conservation organization, we always feel that people need to do more, but we also understand that they are dealing with terrorism, child safety and all the evil in the world that flows through social media channels. They have bigger and scarier problems to deal with,” he added.

“I feel that some companies have found a balance. Others haven’t. They’re not working hard enough or they’re inactive for some reason, so they step up and do more. You need to make an effort.”

A spokesperson for Meta, which owns Facebook and WhatsApp, said: “We do not allow activities related to the purchase, sale, lottery, gifting, transfer or trading of endangered or protected species on our services.

“We use a combination of technology, team reviews, and user reports to identify behavior that violates our Terms of Service and respond to valid requests from law enforcement.”


Wildlife trafficking threatens biodiversity and can lead to the extinction of certain species. According to 2023 Forensic Science International articlesapproximately 5,209 animal species are endangered or nearly endangered due to “use and trade.”




Illegal online advertising of macaws for sale in Brazil. Photo: Undefined/Courtesy of RENCTAS

Mr Haytham said: [being advertised for sale online] It is protected as it is on the verge of extinction. They are protected because trade poses a major threat to their survival. ”

Soares de Oliveira of São Paulo believes the birds in his care have a bright future. Veterinarians at CeMaCAS care for hundreds of birds and animals at a time. She is confident that the parrot and toucan will make a full recovery and be released back into the wild.

“They are in the middle of rehabilitation. They are still young so we are monitoring them, but I think they will be able to live a free life in three months,” she says.

Find more coverage of extinction ages here and follow biodiversity reporters Phoebe Weston and Patrick Greenfield on the Guardian app for more nature coverage.

Source: www.theguardian.com

AI Chatbot is Launched in UK Government to Assist Business Users – Results Are Mixed

Even though he knows a bit of Welsh and building regulations, he refrains from comparing Rishi Sunak to Keir Starmer or delving into the complexities of the UK corporation tax system. The UK government is introducing an artificial intelligence chatbot to assist businesses in navigating through a maze of 700,000 pages on the UK government website. Users can expect a range of outcomes from this new tool.

This experimental system will be initially tested with up to 15,000 business users and is expected to be widely available next year. However, users are cautioned about the limitations of AI tools like this one, which can sometimes provide false information with confidence. It is advised to cross-check the website link provided with each answer, which will be delivered within approximately 7 seconds. In a trial run in February, Paul Willmott, director of the Government’s Central Digital Data Agency, told reporters that there was a need for improvements to address hallucinations that may arise.

During a test run with reporters, it was observed that the chatbot, powered by OpenAI’s GPT-4o technology, displayed discrepancies in responses, including jumbled web links and short answers. The chatbot provided information on regulations for cannabis farmers but refrained from making predictions on cannabis legalization in the UK. It answered queries on building cladding regulations post-Grenfell Tower fire but steered clear of discussing the public inquiry findings on government failures.

On one occasion, the chatbot responded briefly in Welsh and avoided answering questions about the corporate tax system. However, it did offer information on incentives for installing solar panels. The chatbot’s training currently lacks coverage of all UK government documents, like ministerial speeches and press releases.

To ensure safe interactions, “guardrails” have been implemented to prevent the chatbot from providing illegal answers, divulging sensitive financial details, or taking political stances. Despite efforts to safeguard against hackers manipulating the chatbot, there remains a residual risk that cannot be completely eliminated.

Peter Kyle, Secretary of State for Science and Technology, expressed the government’s commitment to leveraging AI for enhancing public services in a secure manner. The aim is for the UK government to set an example in driving innovation and efficiency in public sector operations.

He emphasized the importance of streamlining government processes to save people time, noting that the average UK adult spends significant time dealing with public sector bureaucracy annually. Through initiatives like the UK Government Chat, the government is exploring innovative technologies to simplify interactions and improve efficiency.

Source: www.theguardian.com

Microsoft’s Cloud Business Experiences Double-Digit Growth as AI Innovation Propels Company Forward

Microsoft reported better-than-expected profits on Wednesday, driven by growth in its Azure cloud business, as five of the “Magnificent Seven” tech giants reveal their quarterly results this week.

“AI-driven transformation is reshaping jobs, outputs, and workflows across all roles, functions, and business processes,” stated Satya Nadella, the company’s CEO, in a press release. Nadella mentioned on a earnings call that Microsoft’s AI business is set to surpass a $10 billion annual run rate next quarter, making it the fastest-growing business in company history to achieve this milestone.

Microsoft’s focus on artificial intelligence garnered attention, with significant investments in Azure, the company’s rapidly expanding division. According to a press release, the division’s revenue grew by 22%. A day earlier, Google’s parent company Alphabet reported a nearly 35% year-on-year growth in its cloud business, reaching $11.35 billion, surpassing analyst forecasts.

Nadella announced that Azure now boasts 39,000 customers, marking an 80% increase year over year. The company has established AI data centers in over 60 regions globally, and Azure-OpenAI usage has more than doubled in the last six months.

The stock prices surged in after-hours trading. Earnings per share were $3.30, exceeding the anticipated $3.10, with revenue standing at $65.59 billion compared to the expected $64.51 billion.

Microsoft’s financial outlay has risen significantly with its emphasis on AI. On Wednesday, the company’s data center finance leases surpassed $108 billion in pre-commencement lease payments.

With soaring investments, Microsoft’s power requirements have soared in recent years. As part of a project to power its extensive data center fleet, the company is revamping Pennsylvania’s Three Mile Island nuclear power plant, known for a partial reactor meltdown in 1979. Microsoft has struck a deal to acquire all power generation capacity from the plant over the next two decades.

However, investors remain cautious about the significant AI bets made by tech giants and seek greater clarity on when these investments will yield returns. The “Magnificent Seven” companies – Alphabet, Amazon, Apple, Meta, Microsoft, Nvidia, and Tesla – with a combined market capitalization of $12 trillion and representing one-fifth of the S&P 500 index, have underperformed the market over the past quarter, with a cumulative 3.5% decline since July.

In a note to investors, Wedbush analyst Dan Ives characterized this quarter as a pivotal test for Microsoft and Azure amid heightened competition in the AI ecosystem.

“Our assessments of Microsoft this quarter are positive as we believe Redmond is taking the lead and accelerating Azure cloud deals with robust momentum into 2025 and beyond,” Ives remarked, referencing Microsoft’s headquarters location in Washington state. “We maintain an ‘outperform’ rating.”

Source: www.theguardian.com

OpenAI launches SearchGPT, a new search engine, in the midst of AI competition | Business

OpenAI is currently testing a new search engine that utilizes generative artificial intelligence to generate search results, potentially posing a challenge to Google’s dominance in the online search market. The company announced that SearchGPT will initially launch with limited users and publishers before expanding further. OpenAI plans to integrate search capabilities into ChatGPT and offer it as a standalone product in the future.

SearchGPT is described as a preliminary prototype that combines AI models (such as ChatGPT) with internet search abilities to provide search results in a conversational format with real-time information and relevant source links. This feature positions OpenAI as a direct competitor to major search engines like Google and Bing, owned by Microsoft, OpenAI’s largest investor.

Integrating generative AI into search engines has become a trend among technology companies, despite concerns about accuracy and copyright issues. OpenAI aims to make searching on the web quicker and easier by enhancing its models with real-time information from the internet.

There is a potential risk of backlash from publishers over how OpenAI uses their content in SearchGPT. Some news outlets have already filed lawsuits against the company for alleged copyright infringement, claiming that their published work was used without permission.

OpenAI denies these claims, stating that their use of copyrighted data falls under the “fair use” doctrine. Other companies have faced similar backlash from users and publishers for AI-generated search features.

OpenAI is collaborating with publishers to give them control over how their content appears in search results and promoting trusted sources of information. The company’s press release includes statements from industry leaders, endorsing AI-powered search as the future of the internet.

This development comes at a time when Google is facing an antitrust lawsuit alleging illegal monopolization of the internet search industry. The lawsuit claims that Google signed deals with major companies to make it the default browser on their devices, further solidifying its dominance.

Source: www.theguardian.com

Utilizing Cloud Technology as the Building Blocks for AI: Driving Business Innovation with Azure

The cloud has transformed the way the world operates, yet it doesn’t always receive the recognition it deserves for enabling valuable digital experiences.

Businesses of all sizes, including companies like ASOS powered by Microsoft Azure cloud platform, leverage cloud technology to power their operations and deliver customized customer experiences.

One of the most impactful aspects of cloud technology is its ability to democratize access to computing power, allowing disruptors and innovators to enter new industries.

Tosca Colangeli, general manager at Microsoft UK, emphasizes that the cloud makes digital transformation accessible, enabling businesses to scale as needed and disrupt traditional industries.

Cloud technology grants businesses access to computing power over the Internet, eliminating the need for private physical servers on their premises. It also provides enhanced security and flexibility, allowing for tailored resource allocation and disaster recovery.

As much as you use
Colangeli highlights the importance of paying for resources as needed, allowing businesses to adapt to peak trading periods and manage disaster recovery efficiently.

Cloud flexibility has revolutionized business operations and innovation, especially in the face of the rapid changes driven by AI.

ChatGPT took 2 months

According to Gartner, global cloud spending is projected to account for over 45% of total enterprise IT spending by 2026.

In light of the increasing demand for cloud and AI services, businesses must embrace the cloud as the cornerstone of their operations and embed it within their organizational culture.

Colangeli emphasizes the need for businesses to focus on data as a top priority, as the success of AI is heavily reliant on quality, accessible data.

Additionally, using AI responsibly and adopting a flexible, adaptable approach will be crucial for businesses to stay competitive in the evolving technological landscape.

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Source: www.theguardian.com

Unlocking the Power of Your Business Data: 4 Ways Azure Cloud Drives Employee Engagement and Customer Insights

As organizations move their computing infrastructure to the cloud, they are harnessing the power of data like never before. Cloud-based services use artificial intelligence (AI) to make data easier to access, search, and understand. Instead of data being the property of a team of data scientists and analysts, new cloud-based tools and technologies are opening up this area of expertise to a wider range of employees across the organization.

Leighton Searle, director of Azure Solutions UK at Microsoft, believes there are significant benefits for businesses running their IT infrastructure. microsoft azure cloud platform. “The huge potential of new generative AI technologies has placed a renewed emphasis on the quality and availability of data in organizations,” he says. When companies move their data to the Microsoft Azure cloud platform, they can instantly access tools and services to unlock their value for both employees and customers. This will lead to culture change and deeper embedding of data throughout the business.

Searle identifies four areas where the cloud is accelerating the use of data, empowering employees, and increasing productivity.

1 Empower employees to make data-driven decisions
Searle emphasized that the cloud is helping to democratize data, allowing employees to access data directly in their daily workflows, rather than being locked into administrative reports or separate line-of-business applications. Masu. “To unlock the value of data and realize its potential, data must be accessible to the people who need it,” Searle said. “It provides contact center agents with a scannable overview of all previous customer interactions, transactions, and support calls, as well as instant access to a company-wide knowledge base of specialized information for world-class That could mean providing a better customer experience or enabling mobile mechanics to meet customer needs. Identifying parts and inventory status from a photo taken with a mobile phone.”

Almost every role can benefit from timely, secure and relevant data, Searle says. When staff become responsible for managing data related to their role, they need tools to simplify the process. Data visualization tools help employees create simple representations of data to glean insights and improve customer experiences.For example, Heathrow Airport Microsoft Power BI Use data visualization tools through Microsoft Teams to transform data from management systems into visualizations that are easy for staff to read. These allow employees to see at a glance how airport passenger numbers are changing in real time. Prepare your staff for the peaks and troughs rather than just reacting to them.

2 Breaking down data silos
To achieve a higher degree of data democracy, data must be made available throughout the organization, rather than being locked away in a central repository. “With the right guidance, governance, and guardrails in place, you can enable the rest of your business and provide access to the data you need,” Searle says.

For example, a group of five south London boroughs formed the South London Partnership; Linked with Azure Build a universal data platform. This includes sharing data from “Internet of Things” (IoT) sensors monitoring at-risk populations, and he estimates the partnership has already saved four lives. I am. IoT sensors also monitor air quality and flood risk. “The ability of cloud technology to share data while maintaining data rights and privacy has allowed us to break down data silos,” Searle says.

3 Building AI and modern search to accelerate your business
Customer and employee expectations have changed as AI-driven experiences play a larger role in daily life. Along with a good data foundation and a good data culture, these experiences are quickly becoming critical to both employee and customer retention. Employees can use internal apps to search for data and access historical information in “structured” tables and graphs or in “unstructured” formats from documents, images, and other sources. You need to dig deep into your knowledge.

Mr. Searle points out that: Azure cognitive search The platform and Azure Open AI service allow users to type common natural language queries into the search bar. This is processed by an AI-powered system that looks at all data sources and returns a natural language summary from the most relevant sources. Used for validation or further research. He says this type of his AI-driven experience will help companies derive insights and make data-driven decisions intuitively and at unprecedented speed.

For example, Cambridge and Peterborough NHS Foundation Trust moved its computing infrastructure to the cloud and used Azure Cognitive Search to Make patient records easier to search By the clinician. The trust has uploaded all records to Azure. The records included all kinds of unstructured data, including handwritten notes, doctor's notes, scanned images, and photographs.

Clinicians said they were “blown away” to learn that Azure Cognitive Search enabled them to discover these diverse formats, allowing them to quickly find handwritten notes and records from the previous year.

4 Building a data-driven culture
From frontline workers to boardroom executives, all employees should be open to incorporating data into the way they work, Searle says. He believes they can all learn from and contribute to enriching the data that flows through them. Employees who are involved in managing their own data are also better placed to reduce the risk of bias and incorrect assumptions in data-driven decision-making.

Searle believes that democratizing data requires a significant change in corporate culture. Departments across the organization, such as human resources, marketing, operations, sales, and finance, play a critical role in the data they generate and consume. For example, business users of organizational data are in the best position to set data security and access policies and manage the data so that it can be used with confidence by other parts of the business.

The pace of change can be daunting for leaders at all levels. To help organizations upskill, Microsoft has partnered with European business school Insead to AI Business School.

Searle outlines the steps businesses need to take to get the most out of their data. “We securely bring data into the Microsoft cloud. We lead from the top to build a data-driven culture across the organization and move quickly to projects that deliver business value. This positive experience ripples throughout the business, and this It will help us incorporate data-driven approaches to further scale.”

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Source: www.theguardian.com

Innovate with Azure: 5 Key Factors to Ensure Your Business’ Cloud Platform is Future-Proof



The world is on the brink of a productivity revolution

The world is on the brink of a productivity revolution, as artificial intelligence (AI) creates a new wave of opportunity for businesses of all sizes. Whether it’s using chatbots, more advanced AI, uncovering deeper insights into customer needs, or speeding up product development, you’re missing out on the improved outcomes that AI can bring. No company wants that. For some organizations, generative AI tools are emerging, such as: Chat GPT and Daruiis increasingly making business cases for adopting AI strategies to generate content and images. But while business leaders want to maximize the benefits of technology, they also need to understand the broader responsibilities that come with it (including considerations around data privacy, unintentional bias, copyright infringement, etc.) and how to do so. You also need to. Most of the opportunities are rapidly evolving. To help board executives and IT leaders drive success with their AI strategies, Michael Wignall, director of infrastructure for Microsoft’s Azure Business Customer Success unit, recommends what leaders need to do before leveraging AI. Here are the first five steps you should take.

1. Make AI part of a broader cloud computing strategy

First and foremost, Wignall says companies should consider working with established technology providers. AI works best when it’s part of a broader cloud computing strategy. This means IT operations are outsourced to an outside company that operates the data center. Microsoft Azure he says. “AI is born in the cloud. To take advantage of this wave of innovation, you need to be in the cloud,” he added. He points to his three main components of AI: computing power, data, and algorithms, all of which are best provided through cloud services. He believes companies should adopt a “cloud-native” approach, where the entire AI infrastructure is built on a cloud platform. Such an approach offers many benefits, including: Reduce costs by paying only for the resources you use, rather than maintaining and updating expensive on-premises equipment. Flexibility and scalability. Customers can easily add or remove resources as needed. Access to enhanced security tools. This allows you to better detect, assess, and alert on threats to your customers’ data. As with cloud data, you can easily back up your data and quickly restore it in the event of a failure or disaster.

2. Find the data

Next, businesses need to have a solid understanding of where their data resides within their organization and move it to cloud platforms. The success of AI depends on analyzing relevant data at scale. To fine-tune AI for best performance, AI should be powered by your company’s own data from customer lists, inventory, sales information, financial data, and other key data. “It’s important to make sure your data platform and data strategy is the best it can be, and that you know where your data is and how to access it,” he said.

3. Protect your data

Once the cloud infrastructure is in place and the associated data has been migrated, the next critical step is to secure that data. With all of a company’s important data in one place (the cloud), it’s important to have peace of mind in the presence of multiple threats, such as hackers. “Make sure you’re protected with best-in-class security features, clearly defined policies and governance around who can access your data, and the ability to audit how your data is handled,” he said.

4. Decide which functions and tasks to use AI for

Once the infrastructure, data, and security are in place, companies can move on to determining the best uses for AI, such as automating office processes, extracting insights from data, and handling copywriting and a variety of other tasks. Masu. For the past five years, general AI has provided so-called “cognitive services” such as data analysis and product recommendations. Generative AI takes technology to a new level. With a few keystrokes, users can create content such as reports, ads, images, copy, automated emails, and personalized user connections. Generative AI can also analyze large volumes of documents, call center logs, and financial results and summarize information with short precision.

5. Implement a responsible AI policy

Once a company takes these steps, it is ready to deploy an AI strategy. However, before launching, companies should ensure they have responsible AI policies in place across the board. Businesses ensure that AI is free from embedded bias, that there is good governance around its use, that AI is used ethically, and that there are no unintended or undesirable consequences is needed. Microsoft provides responsible AI policy guidance and provides tools to check for bias, ensure inappropriate data is filtered out, and perform sentiment checks to scrutinize output. Ultimately, however, it is essential that companies ensure they have responsible AI policies in place. While many organizations are just beginning their AI journey, Wignall summarizes the mindset companies should adopt when considering AI: Partnership is key. Cloud is the key. Prioritize the business benefits that matter to your organization. And start today.


Source: www.theguardian.com