Microsoft Posts Strong Earnings Despite Major Azure Outage

On Wednesday, Microsoft addressed worries regarding excessive spending on AI, showcasing increased profits despite interruptions in its Azure cloud services and 365 office software. This strong earnings report follows a deal with OpenAI that raised the tech leader’s valuation to over $4 trillion.

Following disruptions to both the Xbox and Investor Relations pages, Microsoft issued a statement, noting, “We are actively resolving an issue affecting Azure Front Door, impacting the availability of certain services.”

Despite the service interruption, the company’s financial outlook remained robust. Microsoft reported first-quarter earnings of $3.72 per share, surpassing analysts’ expectations of $3.68, with revenue reaching $77.7 billion against an estimate of $75.5 billion, as per Bloomberg consensus.

This marks an increase from $3.30 per share and $65.6 billion in sales during the same period last year.

The Azure cloud division, closely monitored by Microsoft, exhibited approximately 40% growth, exceeding forecasts. Operating income rose 24% to $38 billion, surpassing expectations, with net income reported at $27.7 billion.

“Our global cloud and AI factory collaborates with co-pilots across high-value sectors to promote widespread adoption and tangible impact,” stated Satya Nadella, Microsoft Chairman and CEO.

“This is why we are continuously enhancing our investments in AI, in both capital and talent, to seize significant future opportunities.”

The company revealed spending a remarkable $34.9 billion on AI initiatives during the quarter, a 74% increase from the previous year.

Microsoft’s earnings report arrives as investors are responding positively to modifications in its contract with OpenAI. This shift will transition the once nonprofit AI organization into a for-profit entity, further integrating Microsoft with the company.

Under the amended agreement, Microsoft will possess 27% of OpenAI Group’s PBC shares, amounting to approximately $135 billion, while OpenAI’s nonprofit division will hold $130 billion in stock of the profit-making enterprise.

The earnings report offers Wall Street an updated perspective on the company’s growth in AI and cloud services. Nvidia recently became the first company to surpass a $5 trillion market capitalization, coinciding with favorable signs for a U.S.-China trade agreement. Earlier this week, the overall U.S. stock market achieved record levels, spurred by substantial investments in AI.

Microsoft’s earnings hit the headlines as the week unfolds with reports from the Magnificent Seven, a group of the world’s most valuable publicly traded companies, including Meta Inc. and Alphabet, Google’s parent company.

Amid growing apprehensions about a potential market bubble in AI-related investments reminiscent of the overinvestment seen in the late 1990s, it is suggested that bubbles may not be apparent until they burst.

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On the earnings call, Microsoft CFO Amy Hood attempted to ease concerns regarding a potential AI investment bubble, stating that the company’s rapid expansion of AI capabilities (up 80% this year alongside a plan to double its data center size in two years) is to fulfill already booked demand.

“The necessity for ongoing infrastructure development is extremely high, driven by business already booked, not new business,” Hood explained, noting that the company had been experiencing capacity shortages for several quarters.

“I hoped to catch up, but it didn’t happen,” Hood remarked. “Demand is escalating, and usage is growing quickly. When demand signs are visible and you know you’re lagging, spending is essential. But we’re investing with assurance based on our usage patterns and reservations, and we feel positive about that.”

Nonetheless, she cautioned that Microsoft is likely to remain “capacity constrained.”

According to Reuters, the collective valuation of AI and cloud computing firms is projected to hit $20 trillion, with the overall market return reaching 18%, or around $3.3 trillion, by 2025. Investors typically look for signs that AI capital expenditures meet expectations as the market continues to hit new highs.

Major tech firms like Microsoft, Alphabet, Meta, and Amazon are anticipated to invest hundreds of billions in capital next year, primarily directed at developing data centers and infrastructure for artificial intelligence. While investors might be unfazed by a lack of robust revenue growth, they may find reassurance in indicators of strong AI adoption. The Dow Jones Industrial Average reached a notable milestone of $47,943 on Wednesday morning.

“As five of the Magnificent Seven report this week, the market is eager for affirmation that all these AI capital investments are being made and that they are ensuring observable revenue and profit from AI,” commented Scott Wren, senior global market strategist at Wells Fargo Investment Institute in St. Louis, Missouri, to Reuters this week.

Elements of the AI economic surge might stem from cost-saving measures. Microsoft announced approximately 9,000 job reductions at the start of summer, while Amazon is reportedly considering cutting up to 30,000 corporate positions, or 10% of its white-collar workforce, to mitigate overhiring during peak pandemic demand.

As AI technology adoption increases, business leaders are increasingly tasked with justifying human hires, including roles in human resources and other executive positions that entail additional costs like health insurance and pensions, particularly when positions could be executed by AI. Consequently, human resources departments are likely to be among the initial areas downsized as AI continues to grow.

Source: www.theguardian.com

Microsoft Probes Israeli Military’s Use of Azure Cloud Storage

Microsoft is examining how Unit 8200, the Israeli military surveillance unit, utilizes the Azure Cloud Storage platform.

Top executives are quickly assessing the data that Unit 8200 stores on Azure following a Guardian investigation that disclosed how intelligence agencies can amass extensive records of intercepted Palestinian mobile communications through cloud services.

Collaborative inquiries with Israeli and Palestinian media outlets, including +972 Magazine and the Hebrew publication Local Call, found that Unit 8200 employs a specialized area within Azure that archives millions of daily calls from Gaza and the West Bank.

Sources linked to the investigation indicate that vast amounts of data from this cloud-based repository are being leveraged to pinpoint and identify bombing targets in Gaza.


The report, released on Wednesday, raised alarms among Microsoft’s leadership regarding whether some employees in Israel fully disclose their knowledge of Unit 8200’s use of Azure, according to insiders.

Insiders reveal that internal efforts are currently ongoing to evaluate the type of data stored in Microsoft’s data centers, alongside reconsiderations of how this information is utilized by Israeli forces in the ongoing conflict with Gaza.

In May, Microsoft acknowledged that a review of its military ties with the U.S. found that Azure “was used to target or harm people” in Gaza, with “no prior evidence” of this use existing. These findings reportedly relied partially on the assurances provided by Israeli staff.

However, some senior executives at the company’s U.S. headquarters have recently started to doubt the accuracy of the information provided by certain Israeli employees managing their military relationships.

A source familiar with internal discussions noted that management struggled to verify some of the claims from Israeli staff, questioning whether employees felt they were beholden to their military rather than their employer.

Using leaked documents, the Guardian discovered multiple employees associated with managing the Unit 8200 project, identifying them as reservists for the elite wiretapping unit, akin to the U.S. National Security Agency.

Despite the concerns raised by recent executives, Microsoft has yet to initiate official reviews of its collaborations with the Israeli military from earlier this year, which were spurred by reports highlighting the military’s reliance on Microsoft technology during attacks in Gaza.

A Microsoft spokesperson stated, “As indicated in a prior independent investigation, the company takes these allegations seriously. Upon receiving new information, we are committed to verifying it and taking appropriate actions.”

According to documents reviewed by the Guardian, Microsoft executives are aware of plans to transition a substantial amount of sensitive, classified intelligence data to Azure as the company collaborates with the unit to implement advanced security measures in its cloud services.

Nevertheless, the company claims that executives are not aware that Azure is utilized by Unit 8200 to retain the information from intercepted Palestinian communications. “There is no information concerning the data stored within a customer’s cloud environment,” the spokesperson remarked earlier this week.

In a statement following the investigation, a spokesperson for the Israeli Defense Force (IDF) remarked, “We value Microsoft’s support in securing cybersecurity. Microsoft ensures that it is not an IDF partner in data storage or processing and does not collaborate with us.”

Several sources within Microsoft have indicated that the IDF’s statement surprised the company’s leadership, as it is not a secret that they provide cloud storage to the military under a contract with the Israeli Ministry of Defense.

After the disclosure regarding its reliance on Microsoft, a worker-led organization, called Apartheid Azure, issued a series of demands, including an appeal for the company to sever all publicly known ties with the Israeli military.

NOAA organizer Abdo Mohamed, who was terminated from the company last year, stated that Microsoft CEO Satya Nadella and other executives have maintained that “when entering this partnership in 2021, the company did not anticipate benefiting from the suffering of the Palestinian people.”

Source: www.theguardian.com

Utilizing Cloud Technology as the Building Blocks for AI: Driving Business Innovation with Azure

The cloud has transformed the way the world operates, yet it doesn’t always receive the recognition it deserves for enabling valuable digital experiences.

Businesses of all sizes, including companies like ASOS powered by Microsoft Azure cloud platform, leverage cloud technology to power their operations and deliver customized customer experiences.

One of the most impactful aspects of cloud technology is its ability to democratize access to computing power, allowing disruptors and innovators to enter new industries.

Tosca Colangeli, general manager at Microsoft UK, emphasizes that the cloud makes digital transformation accessible, enabling businesses to scale as needed and disrupt traditional industries.

Cloud technology grants businesses access to computing power over the Internet, eliminating the need for private physical servers on their premises. It also provides enhanced security and flexibility, allowing for tailored resource allocation and disaster recovery.

As much as you use
Colangeli highlights the importance of paying for resources as needed, allowing businesses to adapt to peak trading periods and manage disaster recovery efficiently.

Cloud flexibility has revolutionized business operations and innovation, especially in the face of the rapid changes driven by AI.

ChatGPT took 2 months

According to Gartner, global cloud spending is projected to account for over 45% of total enterprise IT spending by 2026.

In light of the increasing demand for cloud and AI services, businesses must embrace the cloud as the cornerstone of their operations and embed it within their organizational culture.

Colangeli emphasizes the need for businesses to focus on data as a top priority, as the success of AI is heavily reliant on quality, accessible data.

Additionally, using AI responsibly and adopting a flexible, adaptable approach will be crucial for businesses to stay competitive in the evolving technological landscape.

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Source: www.theguardian.com

Innovate with Azure: 5 ways developers’ lives are made easier with cloud tools

There is an interesting and appropriate “spot the difference” Microsoft Visual Studio An advertisement that used to be published in a computing magazine.

On the left side of the image is the desk of an “unhappy” software developer. It's midnight now. Under the gaze of a single desk lamp, mangled piles of paper litter the scene, and yellow sticky notes dangle from a computer screen.

The right side shows the desk of a “happy” software developer. It's clean and tidy, you have a calendar full of social events, and it's a sunny day outside.

The message was clear. It means that developers will feel less stressed if they use his C++, a popular programming language that allows them to develop software regardless of the platform.

Almost two decades later, technology has advanced, but software developers still face many of the same challenges. How do you handle the entire lifecycle of creating a product for your customers, from designing the software to making sure it works and is secure? , to deployment and maintenance of the finished product?

Scaling up and down is smooth
Cloud platforms greatly simplify developers' lives, from planning, writing, editing, and debugging code to delivering it live to customers, even when they don't know what the final requirements will look like. .

Previously, software companies delivered applications and services to customers and then had to guess how much infrastructure was needed to support product delivery and maintenance.

This problem can be further exacerbated by the fact that customers may be struggling to meet highly fluctuating demand from end users.

Azure's scalable cloud platform solves this problem by hosting your software and automatically scaling it as demand increases or decreases, allowing you to focus on what you do best: software development. .

Consider the following case live tech games (LTG) etc. The company was faced with the challenge of supporting 10,000 users simultaneously playing a live football tournament multiplayer mobile game online, a number he needed to increase to 500,000.

“During the 2022 FIFA World Cup, in partnership with ITV, we ran over 30 live tournament games with thousands of players competing simultaneously, and thanks to Azure, everything went perfectly. ” says the LTG co-founder. Co-CEO Samuel Worsley.

Develop and debug all in one place
Software development is a complex process. Especially when there are many cooks involved and everyone, including the boss, has different ideas about what coding language the software should be written in.

“If you like working in one programming language and your colleague likes working in another, that's not a problem with Visual Studio,” says Microsoft UK Head of Digital and Application Innovation, Data and Artificial Intelligence. Director Denise Dourado said. .

Visual Studio is an integrated development environment that allows developers to write, edit, and debug code in one place instead of moving from tool to tool.

“Without Visual Studio, you end up designing code in one place and having to debug it in another place. It takes time,” says Dourado.

The worst thing for developers, she says, is that when they switch from one tool to another, they worry about what will happen to their code, making the development process take a long time.

Audit software is easy
You've built your software, but now you need to deploy and maintain it, which can be a huge headache.Here is Azure DevOp Services Come in.

Azure DevOps can be used collaboratively by multiple people to track changes made to software source code and release them to customers in a live environment.

In addition, at a time of global economic uncertainty, there is a real need to reduce costs and improve efficiency while providing added value to customers whose businesses are undergoing significant digital transformation.

Mobile phone company Vodafone realized that it had too many computer systems within the company and many different code repositories for all of its software. Some control systems relied on Word documents to manually track source code changes.

“At the time, we could automatically roll back a deployment to see specifically which line of code caused the problem, link to the developer, and see why we did something like that. It took us a long time to be able to do that,” says Ben Connolly. Head of Digital Engineering at Vodafone.

“it has been Revolutionize with the power of Azure DevOps. It's all pipeline now, and it's much more auditable than what we had before. ”

Improved productivity
Artificial intelligence (AI) is also increasingly helping developers solve pain points. GitHub, the world's largest code repository and social software development community, leverages AI in the following ways: GitHub Copilot.

“GitHub Copilot provides enhanced features for developers, including suggesting code improvements, identifying common coding errors, and helping developers understand the codebase faster, especially for developers new to the project. ,” adds Dourado.

According to GitHub, 46% of new code is now written by AI, overall developer productivity has increased by 55%, and 75% of developers on the platform are looking to be more creative with their software development. They report that they are now able to concentrate on specific areas.

Software development has been democratized
Microsoft wants to take things a step further by “democratizing” the IT industry and making it possible for people without a software development background to build software, Dourado said. “We're bringing in users from the business environment and allowing them to build programs without necessarily understanding code,” she added.

for example, Azure cognitive services You can automate document processing, improve customer service, understand the root causes of anomalies, and extract insights from content.

“The world of technology is constantly changing, especially around things like AI, and if you are a developer, it may not be your core skill. We’re trying to make it possible to leverage AI without spending months or years,” says Dourado.

“What's important to me is that I don't have to struggle to learn new technology and have more freedom to be creative and take advantage of the features of the application.”


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Source: www.theguardian.com

Unlocking the Power of Your Business Data: 4 Ways Azure Cloud Drives Employee Engagement and Customer Insights

As organizations move their computing infrastructure to the cloud, they are harnessing the power of data like never before. Cloud-based services use artificial intelligence (AI) to make data easier to access, search, and understand. Instead of data being the property of a team of data scientists and analysts, new cloud-based tools and technologies are opening up this area of expertise to a wider range of employees across the organization.

Leighton Searle, director of Azure Solutions UK at Microsoft, believes there are significant benefits for businesses running their IT infrastructure. microsoft azure cloud platform. “The huge potential of new generative AI technologies has placed a renewed emphasis on the quality and availability of data in organizations,” he says. When companies move their data to the Microsoft Azure cloud platform, they can instantly access tools and services to unlock their value for both employees and customers. This will lead to culture change and deeper embedding of data throughout the business.

Searle identifies four areas where the cloud is accelerating the use of data, empowering employees, and increasing productivity.

1 Empower employees to make data-driven decisions
Searle emphasized that the cloud is helping to democratize data, allowing employees to access data directly in their daily workflows, rather than being locked into administrative reports or separate line-of-business applications. Masu. “To unlock the value of data and realize its potential, data must be accessible to the people who need it,” Searle said. “It provides contact center agents with a scannable overview of all previous customer interactions, transactions, and support calls, as well as instant access to a company-wide knowledge base of specialized information for world-class That could mean providing a better customer experience or enabling mobile mechanics to meet customer needs. Identifying parts and inventory status from a photo taken with a mobile phone.”

Almost every role can benefit from timely, secure and relevant data, Searle says. When staff become responsible for managing data related to their role, they need tools to simplify the process. Data visualization tools help employees create simple representations of data to glean insights and improve customer experiences.For example, Heathrow Airport Microsoft Power BI Use data visualization tools through Microsoft Teams to transform data from management systems into visualizations that are easy for staff to read. These allow employees to see at a glance how airport passenger numbers are changing in real time. Prepare your staff for the peaks and troughs rather than just reacting to them.

2 Breaking down data silos
To achieve a higher degree of data democracy, data must be made available throughout the organization, rather than being locked away in a central repository. “With the right guidance, governance, and guardrails in place, you can enable the rest of your business and provide access to the data you need,” Searle says.

For example, a group of five south London boroughs formed the South London Partnership; Linked with Azure Build a universal data platform. This includes sharing data from “Internet of Things” (IoT) sensors monitoring at-risk populations, and he estimates the partnership has already saved four lives. I am. IoT sensors also monitor air quality and flood risk. “The ability of cloud technology to share data while maintaining data rights and privacy has allowed us to break down data silos,” Searle says.

3 Building AI and modern search to accelerate your business
Customer and employee expectations have changed as AI-driven experiences play a larger role in daily life. Along with a good data foundation and a good data culture, these experiences are quickly becoming critical to both employee and customer retention. Employees can use internal apps to search for data and access historical information in “structured” tables and graphs or in “unstructured” formats from documents, images, and other sources. You need to dig deep into your knowledge.

Mr. Searle points out that: Azure cognitive search The platform and Azure Open AI service allow users to type common natural language queries into the search bar. This is processed by an AI-powered system that looks at all data sources and returns a natural language summary from the most relevant sources. Used for validation or further research. He says this type of his AI-driven experience will help companies derive insights and make data-driven decisions intuitively and at unprecedented speed.

For example, Cambridge and Peterborough NHS Foundation Trust moved its computing infrastructure to the cloud and used Azure Cognitive Search to Make patient records easier to search By the clinician. The trust has uploaded all records to Azure. The records included all kinds of unstructured data, including handwritten notes, doctor's notes, scanned images, and photographs.

Clinicians said they were “blown away” to learn that Azure Cognitive Search enabled them to discover these diverse formats, allowing them to quickly find handwritten notes and records from the previous year.

4 Building a data-driven culture
From frontline workers to boardroom executives, all employees should be open to incorporating data into the way they work, Searle says. He believes they can all learn from and contribute to enriching the data that flows through them. Employees who are involved in managing their own data are also better placed to reduce the risk of bias and incorrect assumptions in data-driven decision-making.

Searle believes that democratizing data requires a significant change in corporate culture. Departments across the organization, such as human resources, marketing, operations, sales, and finance, play a critical role in the data they generate and consume. For example, business users of organizational data are in the best position to set data security and access policies and manage the data so that it can be used with confidence by other parts of the business.

The pace of change can be daunting for leaders at all levels. To help organizations upskill, Microsoft has partnered with European business school Insead to AI Business School.

Searle outlines the steps businesses need to take to get the most out of their data. “We securely bring data into the Microsoft cloud. We lead from the top to build a data-driven culture across the organization and move quickly to projects that deliver business value. This positive experience ripples throughout the business, and this It will help us incorporate data-driven approaches to further scale.”

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Source: www.theguardian.com

Innovate with Azure: 5 Key Factors to Ensure Your Business’ Cloud Platform is Future-Proof



The world is on the brink of a productivity revolution

The world is on the brink of a productivity revolution, as artificial intelligence (AI) creates a new wave of opportunity for businesses of all sizes. Whether it’s using chatbots, more advanced AI, uncovering deeper insights into customer needs, or speeding up product development, you’re missing out on the improved outcomes that AI can bring. No company wants that. For some organizations, generative AI tools are emerging, such as: Chat GPT and Daruiis increasingly making business cases for adopting AI strategies to generate content and images. But while business leaders want to maximize the benefits of technology, they also need to understand the broader responsibilities that come with it (including considerations around data privacy, unintentional bias, copyright infringement, etc.) and how to do so. You also need to. Most of the opportunities are rapidly evolving. To help board executives and IT leaders drive success with their AI strategies, Michael Wignall, director of infrastructure for Microsoft’s Azure Business Customer Success unit, recommends what leaders need to do before leveraging AI. Here are the first five steps you should take.

1. Make AI part of a broader cloud computing strategy

First and foremost, Wignall says companies should consider working with established technology providers. AI works best when it’s part of a broader cloud computing strategy. This means IT operations are outsourced to an outside company that operates the data center. Microsoft Azure he says. “AI is born in the cloud. To take advantage of this wave of innovation, you need to be in the cloud,” he added. He points to his three main components of AI: computing power, data, and algorithms, all of which are best provided through cloud services. He believes companies should adopt a “cloud-native” approach, where the entire AI infrastructure is built on a cloud platform. Such an approach offers many benefits, including: Reduce costs by paying only for the resources you use, rather than maintaining and updating expensive on-premises equipment. Flexibility and scalability. Customers can easily add or remove resources as needed. Access to enhanced security tools. This allows you to better detect, assess, and alert on threats to your customers’ data. As with cloud data, you can easily back up your data and quickly restore it in the event of a failure or disaster.

2. Find the data

Next, businesses need to have a solid understanding of where their data resides within their organization and move it to cloud platforms. The success of AI depends on analyzing relevant data at scale. To fine-tune AI for best performance, AI should be powered by your company’s own data from customer lists, inventory, sales information, financial data, and other key data. “It’s important to make sure your data platform and data strategy is the best it can be, and that you know where your data is and how to access it,” he said.

3. Protect your data

Once the cloud infrastructure is in place and the associated data has been migrated, the next critical step is to secure that data. With all of a company’s important data in one place (the cloud), it’s important to have peace of mind in the presence of multiple threats, such as hackers. “Make sure you’re protected with best-in-class security features, clearly defined policies and governance around who can access your data, and the ability to audit how your data is handled,” he said.

4. Decide which functions and tasks to use AI for

Once the infrastructure, data, and security are in place, companies can move on to determining the best uses for AI, such as automating office processes, extracting insights from data, and handling copywriting and a variety of other tasks. Masu. For the past five years, general AI has provided so-called “cognitive services” such as data analysis and product recommendations. Generative AI takes technology to a new level. With a few keystrokes, users can create content such as reports, ads, images, copy, automated emails, and personalized user connections. Generative AI can also analyze large volumes of documents, call center logs, and financial results and summarize information with short precision.

5. Implement a responsible AI policy

Once a company takes these steps, it is ready to deploy an AI strategy. However, before launching, companies should ensure they have responsible AI policies in place across the board. Businesses ensure that AI is free from embedded bias, that there is good governance around its use, that AI is used ethically, and that there are no unintended or undesirable consequences is needed. Microsoft provides responsible AI policy guidance and provides tools to check for bias, ensure inappropriate data is filtered out, and perform sentiment checks to scrutinize output. Ultimately, however, it is essential that companies ensure they have responsible AI policies in place. While many organizations are just beginning their AI journey, Wignall summarizes the mindset companies should adopt when considering AI: Partnership is key. Cloud is the key. Prioritize the business benefits that matter to your organization. And start today.


Source: www.theguardian.com